20-005
County Responsibility: Fraud Prevention
.2 Special County Responsibilities
Each county shall:
.24 Provide periodic refresher and special training in the prevention and detection of fraud to all
program staff, and first-line supervisors, utilizing curricula approved by the CDSS. It is
recommended that new employees receive a minimum of eight hours of such training during
the first four months of their employment. Minimum adequate refresher training is considered
to be four hours annually.
21-117
Staff Development and Training: Nondiscrimination
.1
Each public contact employee shall receive training in the requirements of Division 21. These
requirements of Division 21 shall be incorporated into the content of the CWD’s orientation and
continuing training programs. This shall include familiarization with the discrimination complaint
process. The CDSS will provide program guidelines and technical assistance upon request.
.2
Each CWD shall develop and/or provide cultural awareness training programs for all public
contact employees. Cultural awareness training shall pertain to specific cultural characteristics of
cultural groups served by CWD to provide a better understanding of, and sensitivity to, the
various cultural groups including individuals with disabilities to ensure equal delivery of services.
Whenever possible, training shall involve community organizations familiar with a specific culture.
.21
In presenting materials relating to specific cultural characteristics, all efforts should be
made to avoid stereotypes.
.3
Appropriate agency staff shall be instructed in the investigation of discrimination complaints.
63-202
Food Stamp Program Administration and Personnel Requirements
.4 Training
.41 Minimum Requirements
.411 The CWD shall institute and maintain a continuing training program for food stamp
eligibility workers.
(a) Sufficient training shall be provided to the eligibility workers prior to their initial
assumption of job duties and, subsequently, on an as-needed basis.
.412 The CWD shall provide sufficient staff time to ensure that the eligibility worker training
requirement is met.
(a) Training shall include, but is not limited to, the goals of and the methods for promptly
and accurately verifying eligible households.
.42 Effective January 1, 1989, Welfare and Institutions Code Section 19804.25(b) states as
follows: "Each county welfare department shall annually offer training on food stamp
application procedures to homeless shelter operators."
I hereby certify that we have provided all of the above mentioned mandated training in F.Y. _______________ (insert current fiscal year).
TITLE
DATE
SIGNED
GEN 1031 (4/17) PART IV
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