Part 13 What happens next
What happens next
We will write to you confirming we have received your
We will consider your claim for State Pension. This usually takes
documents if you send us any of the following:
•
around 8 weeks from the date we receive your claim.
birth certificate
•
marriage certificate
About your claim
•
civil partnership certificate
It would help if you did not phone us to check on the progress
•
certificate of annulment
we are making unless you want to report a change that would
•
certificate of civil partnership dissolution
affect your claim - for example, bank details etc.
•
decree absolute
•
We will write and tell you how much State Pension you can get
decree of divorce
•
and when it will be paid from. If you are not entitled to a State
death certificate
Pension we will tell you why.
If you are not sending us any documents you do not need to
contact us.
Part 14 How we collect and use information
When we collect information about you we may use it for any of our purposes. These include dealing with:
•
social security (including Housing Benefit, Council Tax Reduction Schemes and Local Welfare Provision)
•
child support
•
employment and training
•
promoting financial planning for retirement
•
policy relating to occupational and personal pension schemes.
We may get information about you from others for any of our purposes if the law allows us to do so. We may also
share information with certain other organisations if the law allows us to.
To find out more about how we use information, visit our website at
w w w w w w . . d d w w p p . . g g o o v v . . u u k k / / p p r r i i v v a a c c y y - - p p o o l l i i c c y y or contact any of our offices.
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