Form Tceq-20699 - Customer Service Inspection Certificate

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Texas Commission on Environmental Quality
Customer Service Inspection Certificate
Form TCEQ-20699 - Instructions
General Instructions:
The purpose of form TCEQ-20699 is to certify the identification and prevention of cross connections, potential
contaminant hazards, and illegal lead materials as per Title 30 of the Texas Administrative Code(30 TAC)
290.46(j)(4). The form can be completed one of two ways:
1. The form can be printed and completed manually, or;
2. The form can be completed electronically through an electronic medium (tablet, laptop computer, etc.).
The yellow areas on the form can be completed electronically.
NOTE: The form is intended to be completed on-site while the inspection is occurring. If the form is
completed electronically, the electronic device must also be on-site for proper use of this form.
The form must be printed and signed by the Inspector that performed the work. The hardcopy original or a copy
must be provided to the Public Water System (PWS) for record keeping purposes as specified in 30 TAC
§290.46(f)(3)(E)(iv).
Specific Instructions:
Please follow these instructions when completing Form TCEQ-20699:
1. Check boxes: If completing the form electronically, all check boxes are highlighted in yellow and can be
selected to make the desired indication. Selecting a box will insert an “X” in the box.
2. Remarks: The “Remarks” section of the form is expandable, which means your final report can be more
than one page. Make sure to include all pages when submitting to the local water purveyor.
3. Due to there being three (3) different licensed individuals that can fill out this form: TCEQ Licensed
Customer Service Inspector, Licensed Plumbing Inspector or Licensed plumber with Water Supply
Protection Specialist endorsement. Please provide your title.

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