Childcare Voucher Scheme Agreement Page 3

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7. Making Changes to My Account
7.1 The employee may change the details of his/ her Account in the following ways;
by making amendments to their Account using the Online Account Service; or
by telephoning Computershare on 0845 002 1111 between the hours of 8am to 8pm Monday to Friday on
days that are not bank holidays; or
by providing instructions to Computershare by fax on fax number 0845 111 0339.
7.2 The employee will be charged an administration fee in the event that he/she asks Computershare to:
replace a lost or defaced Childcare Voucher; or
replace an expired Childcare Voucher; or
cancel a Childcare Voucher and return the funds to the employer who funded the Voucher that has been
requested to be cancelled.
8. Confirmation
8.1 By completing and submitting the Application the employee confirms that he or she:
Is responsible for providing Computershare with correct information in the Application and keeping
Computershare informed of any relevant changes;
May not exchange Childcare Vouchers for cash, salary, goods or services other than the provision of
childcare;
Is the parent or other legal guardian of the child or children in respect of whom the Childcare Vouchers will be
used to pay for childcare;
Accepts that Childcare Vouchers may only be redeemed by Carers;
Is responsible for selecting the individual or institution that will provide such childcare and agreeing terms with
the Carer. Neither Computershare nor the employer accepts any liability for the standard of childcare provided
by the Carer chosen by the employee;
Accepts that Computershare will only make payments in relation to Childcare Vouchers to a Carer who has
completed and submitted an application for Carer Registration and provided confirmation of their regulated
status;
Is responsible for informing the employer and Computershare of any relevant changes such as a change of
Carer;
Acknowledges that each Childcare Voucher is only valid for a period of twelve months from the date of issue
and that Computershare is only obliged to honour valid Childcare Vouchers and that it is not obliged to honour
Childcare Vouchers that have been lost or cancelled.
8.2 By completing and submitting his/her Application the employee is deemed to have agreed;
that he/she will cease to be entitled to their Original Salary each Pay Period during the Salary Sacrifice period
which starts on the date specified in the Application; and
that his/her employer will satisfy its obligations under clause 2.4 of these Terms and Conditions by paying to
them the Adjusted Salary and paying to Computershare the Childcare Payment.
that Computershare may provide the employer with details of the relevant Carer, and the Carer's details, the
Childcare Vouchers and Childcare Payments for the purposes of administering the Childcare Voucher
scheme.
Computershare shall not be liable for any delays in payment or failure to perform any of its obligations under
the terms of this Agreement resulting from acts beyond its reasonable control. Such acts shall include, but not
be limited to, any failure by any banking institution which holds monies, acts of God, strikes, lockout, riots, acts
of war, epidemics, governmental regulations superimposed after the fact, communication line failures, power
failure, pandemics, earthquakes or other disasters, or any failure or breakdown of any system, computer or
otherwise.
Please note: Computershare Voucher Services Limited is not responsible for any gains or losses of tax
or National Insurance contributions for any individual employee.
Please note: that subscribing for Childcare Vouchers may affect an employee's eligibility to receive
Working Tax Credits and Child Tax Credits. Employees are responsible for checking the position in this
regard.
(The Employee)
Signed:
Print Name:
Date:
Please note:
If you are currently receiving Childcare Vouchers as part of your salary and become
pregnant please contact Jane Elliott-Simm, Human Resources on extension 6311.
Please return this form to Jane Elliott-Simm, Human Resources Section, Level 4, King’s
Gate, Newcastle University, Newcastle upon Tyne, NE1 7RU
g:pay & benefitsenefitschildcarevariation to contract form wef oct 09 - draft.doc Version 1.3

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