Bexar County Dispute Resolution Center

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BEXAR COUNTY
DISPUTE RESOLUTION CENTER
300 Dolorosa, Suite 1102
San Antonio, TX 78205
Phone: (210) 335-2128
Fax: (210) 335-2941
EMAIL:
MEDIATION REQUEST INSTRUCTIONS
The Bexar County Dispute Resolution Center offers mediation, at no cost, for many civil conflicts
involving a person, organization, or business in Bexar County. If you feel that your dispute
is appropriate for mediation, please complete the forms as outlined below. Please contact an
Intake Coordinator at (210) 335-2128 if you have any questions.
If you bring the forms to the BCDRC, please allow 30 minutes for an intake interview. If you
mail, fax, or email the forms, the Dispute Resolution Center will contact you within two business
days to conduct the intake interview.
1. Fill out the Mediation Request Form completely and legibly, typing or using black or
blue ink. The addresses given should be mailing addresses – business address for
a business dispute and home (not work) address for a dispute with a private individual.
If the dispute concerns a rental property, please include the name and mailing address
of the owner or management company of that property, because local on-site
managers usually do not have settlement authority.
2. On the Information About Yourself Form, please complete the information as it relates
to you. Please circle only one answer for each category.
3. Please read the Waiver and Consent Form Completely. Initial the appropriate box
concerning pending legal action, then sign and date at the bottom of the page.
BCDRC personnel will review this document with you during the intake interview.
4. If you are requesting mediation regarding court-ordered child visitation or non-
payment of children's medical expenses, you must provide a copy of the court
order (Divorce Decree or Suit Establishing the Parent/Child Relationship) to the
BCDRC. No mediation will be scheduled until we receive a copy of the
applicable court order. Please send only a photocopy of the document. We do
not need the original or any supporting documentation. If there is no court order,
please indicate that on your request.
Mediations are typically scheduled at 6:00 p.m. (Central Time), Monday though Thursday. We
also schedule daytime mediations Monday through Friday, if necessary. If you are unavailable
particular days or times, please note this on the Mediation Request Form or advise us when
we interview you.

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