Sample Resume - Marketing (Page 2 of 3) in pdf

Customer Service Experience

Dec 2011 – current

Customer Service Assistant, Lush Cosmetics, Chadstone

Responsibilities & Achievements



Engaged in sales to provide appropriate products to meet customer requirements



Provided p support to customers post sales



Organised and merchandised Christmas 2011 / 2012 window display

Demonstrated Skills

Marketing expertise

 Skilled at visual merchandising, as displayed in the confidence of my manager at Lush when given oversight of the

Christmas display

 Proficient at conducting a comprehensive marketing audit, as established by my High Distinction in the university

assessment for which I undertook an audit of techniques used to promote services and products to students in

Orientation Week.

 Market research expertise gained through experience conducting brand testing for Promostaff.

 Able to apply theories to formulating strategy analysis and from this formulate appropriate marketing strategies to

achieve organisational objectives as proven by work at Salvation Army

Communication

 Written report presented to Nakam Marketing directors was well received and the professionalism of the

production was particularly praised

 Exercised excellent interpersonal skills in customer facing role at Lush, as professional reference shows

Time Management

 Managing the Monash Marketing Student Society budget involved organising and managing the annual university

ball within a tight timeframe and a budget of $40,000

 Scoped and undertook study within tight deadlines for Nakam Marketing scheme, using Project Management

principles learnt in Marketing degree

Initiative and Creativity

 Established new methods of content generation at Salvation Army Marketing Department

 Negotiated with business advisory boards and networked in various official functions within work with Monash

Student Association marketing sector to develop creative, effective solutions to long standing problems

Technical

 Highly proficient in all Microsoft Office Suite products

 Proficient in Wordpress, basic HTML and HTML5, Adobe Photoshop

Memberships

Sept 2014

Joined as Student Member of Australian Marketing Institute

Oct 2014

Elected as Committee Member of Monash University Student Union Marketing Sector

Mar 2013

Joined Monash Marketing Student Society

Interests

 Netball – in Monash University team

 Duke of Edinburgh Gold award to be completed 2012

monash.edu/careers

careers.info@monash.edu

+61 3 9905 4170

Gwen Gao

0405 629 312

Page 2

Sample Resume - Marketing Page 2

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