Volunteer Application Of Compass Page 3
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6REMINDER: VOLUNTEER DO’S& DON’TS
Before Arriving:
DO call the Activity Director (A.D.) if you are ill or unable to volunteer as scheduled.
DO keep facility up to date with any change of address or phone numbers.
DO wear clean, modest clothes and comfortable closed shoes.
When Arriving:
DO wear your volunteer name badge at all times (if you do not have one…one will be
provided).
DO let the A.D. know when you have arrived.
DO leave personal items in a safe area (IE. Car).
DO wash your hands when arriving and leaving. Hand washing is the single most important
means of preventing the spread of infection. Wash for 10-15 sec.
With the Residents:
DO respect the rights of each and every resident (Refer to Resident’s Rights Board).
DO direct any medical questions residents have to their nurses. Do not offer medical advice.
DO regard each resident as an individual. Respect cultural/ethnic/religious differences.
DO knock on residents’ doors, request permission to enter, and wait for resident's reply.
DO remember to introduce yourself (your name and identify yourself as a volunteer).
DO address residents by their formal name or name they wish to be called.
DO remember not to speak around a resident as if they were not there or could not
understand.
DO converse with residents at eye level whenever possible.
DO speak clearly.
DO keep conversations uplifting and pleasant.
DO initiate conversations with a greeting, smile, touch or compliment.
DO wash hands between resident contact (VERY IMPORTANT)
DO comply with resident dietary and smoking restrictions. Ask before you supply.
DO politely refuse resident or family gifts and/or money.
DO avoid making any promises you may not be able to keep.
DO NOT sit on resident beds or use resident bathrooms.
DO NOT remove seatbelts and/or enablers on residents even if they ask you to. Ask
nursing/staff if there are any questions.
DO NOT make any purchases on resident’s behalf, even if requested by resident and money
supplied, without specific permission from A.D, as there may be circumstances you are
unaware of.
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