Disaster Recovery Plan Page 11
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17Disaster Recovery Plan
Name the Plan Subject
Author Name
6.0 DISASTER RECOVERY PROCEDURES
This section should be used to specify “step-by-step” procedures to be followed in the event
of a covered disaster event:
6.1 Communications Procedures
Emergency contact information for employees, customers, vendors and
any other groups or individuals as needed for plan support (including
primary and alternate contact designations).
Communications Step-by-Step: detailing the “disaster-related” use and
availability of telephones, wireless devices, voicemail, email, intranet
and the company web site.
Escalation procedures to be followed in the event of a declared disaster
considering the recovery and response “chain of command” and the use
of one or more Command Center locations.
Steps and procedures to provide ongoing “how-to” information during
the crisis event (to keep staff informed on current status, and day-to-
day business procedures).
6.2 Remote Access Procedures
What types of job functions and internal operations can be performed
from a home office location?
What type of hardware and software will be required?
Will end-users require any special training?
How will alternate systems and remote access procedures be activated
and communicated to end-users?
6.3 Technical Implementation Procedures
How will systems be installed, configured and administered during a
covered disaster event (considering alternate work locations and
alternate operating procedures)?
6.4 Backup and Data Recovery Procedures
How will backups be retrieved in the event of disaster plan activation?
Page 11 of 17
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