Cable Television Franchise Agreement Page 7

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4.6.
Service to School Buildings and Governmental Facilities.
4.6.1.
The City/County/Village and the Grantee acknowledge the provisions of
220 ILCS 5/22-501(f), whereby the Grantee shall provide complimentary Basic Cable Service
and a free Standard Installation at one outlet to all eligible buildings as defined in said state
statute. Eligible buildings shall not include buildings leased to non-governmental third parties or
buildings such as storage facilities at which government employees are not regularly stationed.
4.6.2.
Long Drops. The Grantee may impose an additional charge in excess of
its regular installation charge for any service installation requiring a drop or line extension in
excess of a Standard Installation. Any such additional charge shall be computed on a time plus
materials basis to be calculated on that portion of the installation that exceeds a Standard
Installation.
4.7.
Emergency Alerts. At all times during the term of this Franchise Agreement, the
Grantee shall provide and maintain an “Emergency Alert System” (“EAS”) consistent with
applicable Federal law and regulation – including 47 C.F.R., Part 11 and the “State of Illinois
Emergency Alert System State Plan” – as may be amended from time to time. Should the
City/County/Village become qualified and authorized to activate the EAS, the Grantee shall
provide instructions on the access and use of the EAS by the City/County/Village to the
City/County/Village on an annual basis. The City/County/Village agrees to indemnify and hold
the Grantee harmless from any damages or penalties arising out of the negligence of the
City/County/Village, its employees or agents in using such system.
4.8.
Customer Service Obligations.
The City/County/Village and Grantee
acknowledge that the customer service standards and customer privacy protections are set forth
in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq., and enforcement
provisions are included in Article ________/Chapter _________ of the ______ Municipal Code.
Enforcement of such requirements and standards and the penalties for non-compliance with such
standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS
5/22-501 et seq.
SECTION 5: Oversight and Regulation by City/County/Village
5.1.
Franchise Fees. The Grantee shall pay to the City/County/Village a Franchise Fee
in an amount equal to five percent (5%) of annual Gross Revenues received from the operation
of the Cable System to provide Cable Service in the Franchise Area; provided, however, that
Grantee shall not be compelled to pay any higher percentage of fees than any other video service
provider, under state authorization or otherwise, providing service in the Franchise Area. The
payment of Franchise Fees shall be made on a quarterly basis and shall be due forty-five (45)
days after the close of each calendar quarter. If mailed, the Franchise Fee shall be considered
paid on the date it is postmarked. Each Franchise Fee payment shall be accompanied by a report
prepared by a representative of the Grantee showing the basis for the computation of the
franchise fees paid during that period. Any undisputed Franchise Fee payment which remains
unpaid in whole or in part, after the date specified herein shall be delinquent. For any delinquent
Franchise Fee payments, Grantee shall make such payments including interest at the prime
lending rate as quoted by Chase Bank U.S.A or its successor, computed from time due until paid.
7

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