Quality Improvement Plan Page 6
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15To provide education and training to managers, clinicians, and staff; (An example of an
objective involving education and training; 100% of all managers, clinicians, and staff
will be trained in the principles and practices of Quality Improvement by
date .)
To develop or adopt necessary tools, such as practice guidelines, consumer surveys and
quality indicators.
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List here your goals and objectives for the current year. Selection of your goals may be taken from
the list provided above. You do not need to select all of these goals. The list should be tailored to
your program and include specific objectives - ways in which these goals will be accomplished. The
objective(s) for each of your selected goals need to be specific and measurable. Specific and
measurable means that you will be able to clearly determine whether the objectives have been met at
the end of the year by using a specified set of QI tools. (See Appendix A.) At least one of the goals
and its corresponding objective(s) should concern staff education related to your quality
improvement activities.
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