Sample Quality Improvement Plan

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Sample Quality Improvement Plan
I. Purpose and Scope
This section should describe the purpose for the QI activities conducted by the health
department, including a description of the scope of the activities. The scope may be as
limited as conducting one or two quality improvement efforts or a comprehensive, formal
initiative that is integrated across all sections of the health department. This section could
also describe the alignment with other agency-wide policies such as the strategic plan and
the community health improvement plan.
II. Structure
In this section, describe the structure in the health department for the oversight and
direction of the QI activities. This may be as simple as having the QI team leader report
progress to the agency leadership team or as formal as a separate committee for initiating,
reviewing and recognizing QI efforts. The structure should support the alignment of
agency-wide activities and the performance measurement processes.
Additional information could include the resources for conducting QI activities such as
staff designated to work on QI activities and data analysis resources. The description
should include an explanation of the roles and responsibilities of specific leaders and staff
in the health department, including responsibilities for participation or leadership of the
QI oversight group.
Potential attachments: QI Council Charter, QI organizational chart, diagram of QI
activities related to strategic initiatives and/or health improvement plans.
III. Quality Improvement Activities
This section should list the various QI activities that could include individual QI efforts to
address the results of the 2011 Standards review or numerous activities related to QI
efforts, program evaluation results, outcome and indicator results review and action, QI
training activities, communication plans, and recognition activities. The health
department may also develop a QI Calendar that schedules each of the QI activities for
review by the oversight group. QI projects can be described using the attached QI Project
Description.
Potential attachments: QI oversight/review calendar, list of key program and health
indicators monitored by the QI oversight group, and/or a template for QI project requests.
IV. Evaluation and Revision of QI Plan
This section should describe the process and frequency for review and revision of the QI
Plan. Areas for review and revision could include the structure and resources for QI
Developed by MarMason Consulting, November 2011
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