This International Student uses a combination of skills & work based formats to highlight their internship and class projects in
Travel & Tourism.
Siyuan Chung
North Miami, FL • (954)-555-1383
KPG123@jwu.edu •
HIGHLIGHTS OF QUALIFICATIONS:
Completed Courses: Destination Geography, Travel Information Systems, Tour & Sales Management,
Ecotourism, & Dynamics of the Cruise Industry
Languages: English & Chinese
Technical: CRS, ARC, Microsoft Word, Access, Excel & PowerPoint
Adapts well to new environments
EDUCATION:
Johnson & Wales University, North Miami, FL
Bachelor of Science Degree in Travel-Tourism & Hospitality Management
GPA 3.4/4.0, Candidate, 11/18
RELEVANT ACADEMIC PROJECTS:
Became acquainted with important destinations throughout the U.S., Africa, Europe & Asia
Received hands-on training with CRS, ARC and other technologies
Learned about the important relationship between sales and providing quality customer service
Investigated the impact of specific environmental issues on tourism
Developed detailed knkowledge of various cruise line products, destinations and strategies on how
to sell the services
RELATED INTERNSHIP:
Tourism Bureau/TF Green Airport/State House, Providence, RI
03/2015 - 05/2015
AIRPORT:
Interacted with up to 50 customers daily by phone and in person providing information and
directions on local sites of interest
Conducted extensive research on local attractions and tourist destinations throughout Rhode Island
in order to provide the most up-to-date information to visitors
Uploaded current event information on to the website
Addressed passenger issues and questions, resolving problems and interacting with multiple
contacts, which included the TSA, Airport Police and multiple airline carrier representatives
STATE HOUSE:
Conducted tours for up to 100 visitors daily offering information on Rhode Island History
Worked with other Tour Guides when assistance was needed with larger groups
TOURISM BUREAU:
Planned and presented a weekend getaway for two to the Ocean State
Addressed how to market a destination to potential customers