International Student Resume Examples Page 6
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8This U.S. style resume for an international student highlights her CPT experience and language skills which allowed her to obtain
an OPT opportunity.
Xiao Chen
(401)-555-5079
Highlights of Qualifications
Bilingual: Fluent in Mandarin Chinese and English
Certifications: Tilinger's Concierge Skills, ServSafe Alcohol, Food Safety and Sanitation Manager
Eta Sigma Delta (ESD) - Hospitality Student Honor Society, 2014- 2016
Hospitality Leadership Association, 2010- 2012
National Society of Minorities in Hospitality (NSMH), 2012 - 2016
Experience
New Orleans Marriott at the Convention Center, New Orleans, LA
Guest Service Representative
07/2014-07/2015
Check an average of 80 guests in and out of the hotel per shift
Sell hotel rooms at “rack rate" whenever possible to maximize rooms revenue
Ranked in the Top 3 for doing up-grade/-up-selling within the Front Desk Department
Conduct quality performance of Full Service Property Management System
Work in coordination with other departments as telephone operator (AYS) to resolve issues and to prevent
future problems
Ensure guest satisfaction by handling guest complaints properly and following up on all matters
Radisson Hotel Providence Airport, Providence, RI
Intern
09/2021-11/2013
Served food and beverage items for up to 250 meals per shift
Ensured customer satisfaction by keeping an open line of communication
JW Marriott Shanghai, Shanghai, PRC
Intern
07/2012
Provided business services including faxing, photocopying, messenger service, and message delivery
Prepared and served breakfast for VIP guests at Concierge Lounge
Education
Johnson & Wales University, Providence, RI
Bachelor of Science: Hospitality Management, Degree, 05/17
Cumulative GPA 3.81/4.0, Dean's List
RAS Vesuvian Institute, Castellemmare di Stabia, Italy
Study Abroad: International Hotel & Tourism Management, 03/15-05/15
Intensive program consisting of thorough coursework in Italian and European hospitality management,
policies and trends
Volunteer Experience
Habitat for Humanity - New Orleans, LA
08/16
Providence Intown Church Association (PICA) - Providence, RI
09/15-03/16
Hasbro Hospital & Ronald McDonald House - Providence, RI
10/15
International Center, Johnson & Wales University - Providence, RI
11/13-05/15
ASA Messer Elementary School - Providence, RI
11/13-05/15
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