General Instructions For Certain Information Returns (Forms 1096, 1097, 1098, 1099, 3921, 3922, 5498, And W-2g) - 2017 Page 22
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28please report it to us through our
T. How To Get Tax Help
Systemic-Advocacy-Management-System-SAMS.
Taxpayer Advocacy Panel (TAP). The TAP listens to
Information Reporting Program Customer
taxpayers, identifies taxpayer issues, and makes
Service Section
suggestions for improving IRS services and customer
satisfaction. If you have suggestions for improvements,
If you have questions about reporting on Forms 1096,
contact the TAP toll free at 1-888-912-1227 or go to
1097, 1098, 1099, 3921, 3922, 5498, W-2, W-2G, and
W-3, you may call a toll-free number, 1-866-455-7438.
You may still use the original telephone number,
How To Get Forms, Publications, and Other
304-263-8700 (not toll free). Persons with a hearing or
Assistance
speech disability with access to TTY/TDD equipment can
call 304-579-4827 (not toll free).
Free Tax Services
Other tax-related matters. For other tax information
Pub. 910, IRS Guide to Free Tax Services, is your guide
related to business returns or accounts, call
to IRS services and resources. Learn about free tax
1-800-829-4933.
information from the IRS, including publications, services,
If you have a hearing or speech disability and have
and education and assistance programs. The publication
access to TTY/TDD equipment, call 1-800-829-4059 to
also has an index of over 100 TeleTax topics (recorded
ask tax account questions.
tax information) you can listen to on the telephone. The
majority of the information and services listed in this
Internal Revenue Bulletin
publication are available to you free of charge. If there is a
The Internal Revenue Bulletin (IRB), published weekly,
fee associated with a resource or service, it is listed in the
contains newly issued regulations, notices,
publication.
announcements, legislation, court decisions, and other
items of general interest. You may find this publication
Accessible versions of IRS-published products are
useful to keep you up to date with current developments.
available on request in a variety of alternative formats for
See
How To Get Forms, Publications, and Other
people with disabilities.
Assistance, later.
Forms, instructions, and publications. Visit
Contacting Your Taxpayer Advocate
to download forms and
The Taxpayer Advocate Service Is Here To Help You.
publications. Otherwise, you can go to
The Taxpayer Advocate Service (TAS) is your voice at
orderforms
to order current-and prior-year forms and
the IRS. Our job is to ensure that every taxpayer is treated
instructions. Your order should arrive within 10 business
fairly and that you know and understand your rights.
days. You can also mail an order to the address at the
mail icon below.
What can TAS do for you? We can offer you free
help with IRS problems that you can't resolve on your
Because the IRS processes paper forms by
own. We know this process can be confusing, but the
machine (optical character recognition
!
worst thing you can do is nothing at all! TAS can help if
equipment), you cannot file Form 1096 or Copy A
you can't resolve your tax problem and:
CAUTION
of Forms 1097, 1098, 1099, 3921, 3922, or 5498 that you
Your problem is causing financial difficulties for you,
print from the IRS website. However, you can use Copy B
your family, or your business;
from those sources to provide recipient statements.
You face (or your business is facing) an immediate
threat of adverse action; or
Exception. Forms 1098-MA, 1099-CAP, 1099-LTC,
You've tried repeatedly to contact the IRS but no one
1099-QA, 1099-SA, 5498-ESA, 5498-QA, and 5498-SA
has responded, or the IRS hasn't responded by the date
can be filled out online and Copy A can be printed and
promised.
filed with the IRS using Form 1096.
If you qualify for our help, you'll be assigned to one
Mail. You can send your order for forms,
advocate who'll be with you at every turn and will do
instructions, and publications to the address
everything possible to resolve your problem. Here's why
below. You should receive a response within 10
we can help.
business days after your request is received.
TAS is an independent organization within the IRS.
Our advocates know how to work with the IRS.
Internal Revenue Service
Our services are free and tailored to meet your needs.
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We have offices in every state, the District of Columbia,
Bloomington, IL 61705-6613
and Puerto Rico.
How can you reach us? If you think TAS can help
you, call your local advocate, whose number is in your
Internet. You can access the IRS website at
local directory and at , or call us toll
IRS.gov 24 hours a day, 7 days a week to do the
free at 1-877-777-4778.
following.
How else does TAS help taxpayers? TAS also works
Access commercial tax preparation and e-file services.
to resolve large-scale, systemic problems that affect many
Research your tax questions online.
taxpayers. If you know of one of these broad issues,
Search publications online by topic or keyword.
-22-
Gen. Instr. for Certain Info. Returns (2017)
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