Patient Letter Template - Important Medical Device Information

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Patient   L etter   T emplate   -­‐   f or   u se   b y   P hysicians  
 
Important   M edical   D evice   I nformation    
Medtronic   I nSync®   I II   C ardiac   R esynchronization   T herapy   P acemaker   ( CRT-­‐P)    
Models   8 042,   8 042B,   8 042U  
 
November   2 015  
 
Dear   P atient:    
 
Medtronic   r ecently   n otified   o ur   o ffice   a bout   i mportant   i nformation   r elated   t o   y our  
implantable   I nSync®   I II   C RT-­‐pacemaker.     W e   a re   s ending   t his   l etter   t o   y ou   i n   a n   e ffort   t o   k eep  
you   i nformed   a bout   t his   c ommunication   f rom   M edtronic.  
 
Medtronic   h as   d etermined   t hat   a   v ery   s mall   n umber   o f   I nSync   I II   C RT-­‐pacemakers,   m ay  
experience   a n   i ssue   r elated   t o   b attery   p erformance.     M edtronic   h as   p rovided   u s   w ith  
additional   i nformation   t hat   e xplains   t he   i ssue   i n   m ore   d etail.     P lease   c ontact   o ur   o ffice   a t  
<Insert   c linic   c ontact   i
nformation>   t o   s peak   w ith   o ur   s taff   a bout   a ny   f urther   a ctions   t hat   m ay  
be   r equired.      
 
Symptoms   o f   l ightheadedness   o r   f ainting   m ay   b e   a   s ign   t hat   y our   p acemaker   i s   n ot   f unctioning  
properly.     I f   y ou   e xperience   t hese   o r   a ny   n ew   o r   u nexpected   s ymptoms,   s eek   m edical  
attention   i mmediately;   d o   n ot   w ait   f or   y our   n ext   a ppointment.    
 
To   l earn   m ore   a bout   t his   i ssue,   y ou   m ay   a lso   c ontact   M edtronic   P atient   S ervices   a t    
(800)   5 51-­‐5544,   o ption   3 ,   e xtension   4 1835,   o r   v ia   e mail   a t  
p
.    
Medtronic   P atient   S ervices   i s   a vailable   t o   t ake   y our   c all   M onday   t hrough   F riday   f rom    
8   a .m.   t o   5   p .m.   C entral   T ime.  
 
We   s incerely   a pologize   f or   a ny   d ifficulties   t his   m ay   c ause   y ou   a nd   y our   f amily.  
 
<Insert Physician Practice Information>

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