1999 Survey Of Tax Professionals Form - Maine Revenue Services Page 2
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4To Our Readers
Maine Revenue Services has completed another income tax season, the fourth with the Maine Imaging and Processing
System (MIPS). We hope to use the knowledge gained during this processing season to improve on the quality of our service
for the next tax year.
This issue of the Maine Tax Alert gives you the opportunity to let us know how we are doing. This is the fifth year of the tax
alert survey, please take the time to respond to these questions. We read every survey!
Anthony J. Neves
Executive Director
1999 SURVEY OF TAX PROFESSIONALS
1. Please rate the Maine Revenue Service's (MRS's) overall performance during the tax season just concluded.
o
Excellent
o
Above average
o
Average
o
Poor
2. Please rate our service as compared to last year.
o
Improved greatly
o
Improved somewhat
o
Remained the same
o
Marginally decreased
o
Substantially decreased
3. What suggestions do you have for improvement? _________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
4. The Maine tax instructions and tax forms of all types are:
o
Excellent
o
Above Average
o
Average
o
Poor
5. Do you have any suggestions for improvement? __________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
6. The MRS offers payment of business taxes by Electronic Funds Transfer through a voluntary ACH program. Do
you recommend that your clients use electronic funds transfer for payment of state taxes?
o
Yes
o
Might consider recommending
o
Unsure
o
No
Vol. 9, No. 2
MAINE TAX ALERT - Page 2
April/May 1999
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