General Manager - Hospitality Resume Template Page 2
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1
2John H. Smith
PAGE 2
General Management Continued …
Reduced the Happy Land Club’s annual operating loss by 300% and
Served as a visible leader
Recognized for highly effective leadership over all aspects of the club
Featured in the Leading Hotels of the World magazine
G
M
ENERAL
ANAGER
The W Hotel, Coral Gable, FL
Increased occupancy from 59% to 79%
Produced $3.5M in bottom line profit after a loss of $1M
Other experience includes:
G
M
V
P
P
Hamilton Hotels
ENERAL
ANAGER AND
ICE
RESIDENT OF
ROJECTS
Increased market share 11% in a shrinking market
D
O
, H & H Association, Inc.
IRECTOR OF
PERATIONS
Served as an asset manager for three hotels
Standardized service and operations throughout 9 hotels
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Certified Hotel Administrator
Formally Educated in Augsburg, Germany
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