The Oregon Clinic, West Hills Gastroenterology Colonoscopy Constipation Preparation Instructions (Gatorade/miralax) Page 9
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14THE OREGON CLINIC PATIENTS’ RIGHTS AND RESPONSIBILITIES
OUR RESPONSIBILITIES
As a patient of The Oregon Clinic you can expect:
Considerate, respectful and compassionate care in a safe and secure environment.
The right to personal privacy.
The right to receive care free of all forms of abuse or harassment.
The ability to exercise your rights without being subjected to discrimination or reprisal.
The right to voice grievances regarding treatment or care that fails to be furnished.
Information about your diagnosis, treatment, and expected result be provided by your
specialist or designated staff in terms that you can understand before it has been
performed.
To receive the necessary information about a procedure or proposed treatment in order
to give informed consent or to refuse this course of treatment.
Assistance from a patient representative in expressing grievances or complaints verbally
or in writing. Visit
or 1-800-MEDICARE,
intake.pdf
or Department of Human
Services,Health Services,PO Box 14450,Portland, Or 97293-0450, 971-673-0540.
To know who it is that is interviewing and examining you.
Within the confines of the law, you can review your medical records and all
communications and records pertaining to your care will be treated as confidential.
All patients have the right to examine and receive an explanation of their bill, regardless
of the source of payment.
All patients or any legal representative of the patient, have the right to exercise the
patient’s rights to the extent allowed by State law.
Have in effect and documented on your medical record any Advanced Directives
concerning Living wills or medical powers of attorney. For further information visit
YOUR RESPONSIBILITIES
As a patient of The Oregon Clinic, you and/or your representative are expected to:
Provide complete and accurate information about your health including present
condition, past illnesses, hospitalizations, medications and any other information that
pertains to your health.
Provide complete and accurate billing information for claim processing and to pay bills
in a timely manner.
Ask questions when you do not understand what your doctor or a member of your
health care team tell you about your diagnosis or treatment. You should inform your
doctor if you anticipate not following prescribed treatment or are considering alternative
therapies.
Keep appointments, be on time for your appointments and notify your physician as
soon as possible if you cannot keep your appointments.
Be respectful of others and their property while in The Oregon Clinic facilities.
PHYSICIAN DISCLOSURE
As required by Federal Medicare regulations we are required to disclose that our
physicians have a financial interest in The Oregon Clinic West Hills Gastroenterology
Endoscopy Center.
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