California Managed Care Members Grievance Form

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California Managed Care Members Grievance Form
Attention Medicare Advantage members – do not complete this form. Request the “California
Medicare Advantage Plan Member Appeal and Grievance Form”
You have the right to file a grievance about any of your medical care or service. If you want to file a
grievance, please use this form. There is a process you need to follow to file a grievance. Your
health plan must, by law, give you an answer within 30 days. If you have any questions or prefer to
file this grievance orally please call your medical group or health plan customer service department at
the phone number on your health identification (ID) card. If you think that waiting for an answer from
your health plan will hurt your health ask for an “Expedited Review.”
Please print or type the following information:
________________________________________________________________________________
Member Name (Last, first, middle initial)
________________________________________________________________________________
Address
Home Phone number (include area code)
________________________________________________________________________________
City, State, Zip
Work Phone number (include area code)
________________________________________________________________________________
Name of Employer or Group
Enrollment or Member ID #
________________________________________________________________________________
Date of Birth
If someone other than the member is filing this grievance, please provide the following information:
Name: __________________________________ Daytime Telephone #
________________________
Relationship to Member:
________________________________________________________________
Address: __________________________________________________________________
City: ____________________________ State: _________ Zip: ______________________
Write what your grievance is about. Give dates, times, people’s names, places, etc. that are
involved.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Revised 06/09

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