Digest Of A Performance Audit Of The Division Of Motor Vehicles Instructions

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Digest of
A Performance Audit of the
Division of Motor Vehicles
The Tax Commission’s Division of Motor Vehicles (DMV) has
improved its efficiency over the last ten years. But, while it has made
improvements, the DMV can better portray the cost of collecting
revenues from vehicle transaction fees for the fee beneficiaries or
recipients.
DMV is responsible for fee collections that support a number of state
and county operations. Its centralized organizational structure was
legislatively set to increase collection efficiency. The division’s workload
has increased dramatically in the last decade with annual transactions
rising from 1.71 million in 1992 to 2.44 million in 2003. The division
now collects about $325 million in revenue a year.
Process-based Cost Identification
Is Appropriate
DMV’s operational costs are appropriately identified by a process-
based allocation. In such an allocation system, the user share of cost is
directly tied to the operational time and effort associated with that
user—not with the amount of fees collected. Additionally, this process-
based allocation includes all related Tax Commission direct costs that
support the division’s collection operation.
Under the process-based allocation system developed by the Office of
the Legislative Auditor General (OLAG), 53.7 percent of DMV’s
workload is devoted to collecting fees for the Utah Department of
Transportation (UDOT). Thus, 53.7 percent of the Tax Commission’s
motor vehicle fee collection costs would be allocated to UDOT under this
system. OLAG’s process-based allocation system also assigns costs to ten
other beneficiaries of Tax Commission’s collection efforts.
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Office of the Utah Legislative Auditor General
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