Management Review Agenda And Minutes Template Page 5
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6Management Review Agenda and Minutes
ACTIONS TO BE TAKEN,
AGENDA ITEM
OUTCOMES / DECISIONS
COMMUNICATIONS REQUIRED
Corrective actions continue to be identified through audit,
7. P
customer feedback and the new Quality and Environmental
REVENTIVE
C
Reports. It was noted, a further increased use of the Q&E
AND
ORRECTIVE
A
report form would be beneficial.
CTIONS
A corrective action summary log (CASL) has been updated
for 2008 audit findings however it was noted that a log for
2009 audit findings required progression.
The CASL is also to be used to identify finding type such as
CA (Corrective Action), PA (Preventive Action) and Imp
(Improvement).
Sample text
As noted above, customer complaints are being appropriately
managed and potential corrective actions are being identified
through customer survey feedback.
Legislation and Regulation updates are monitored proactively
through registration on . The monitoring of
updates to regulatory documents and the notification of new
regulations at MRF continues through an e-alert email
newsletter from the Netregs update service
( ).
While actions to prevent reoccurrence of non-conformity are
captured by audit and quality report, additional preventive
actions based on trend analysis are implemented as they are
identified.
An Emergency Preparedness and Response procedure is in
place as part of the EMS. Since the last review, this has been
supported by a Business Continuity Plan. It was noted that
the draft BCP should be reviewed as part of future 2009
auditing.
Generic risk assessments have been documented for each
key operational activity, including associated COSHH
assessments as required. There is also a plan to produce a
work instruction handbook which will include policies and
certs etc. This is to be rolled out.
Health & Safety support is also provided through external
consultancy.
8. C
The scope of the management system is documented in the
HANGES
A
manual as follows:
FFECTING
M
ANAGEMENT
S
“Materials recycling and associated services”.
YSTEM
This will be further reviewed …
Review of planned / potential changes that could affect the
management system…
9. R
-
Recommendations for improvement are generally those
ECOMMEND
identified above and / or by internal audit.
ATIONS FOR
I
MPROVEMENT
Review of other recommendations for improvement.
Management Review Agenda and Minutes
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