Publication 501 - Exemptions, Standard Deduction, And Filing Information

•

Download forms, instructions, and publica-

(automated refund information 24 hours a

can call your local Center and leave a

tions.

day, 7 days a week). Wait at least 72

message requesting an appointment to re-

hours after the IRS acknowledges receipt

solve a tax account issue. A representa-

•

Order IRS products online.

of your e-filed return, or 3 to 4 weeks after

tive will call you back within 2 business

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Research your tax questions online.

mailing a paper return. If you filed Form

days to schedule an in-person appoint-

8379 with your return, wait 14 weeks (11

•

ment at your convenience. If you have an

Search publications online by topic or

weeks if you filed electronically). Have

ongoing, complex tax account problem or

keyword.

your 2009 tax return available so you can

a special need, such as a disability, an

•

Use the online Internal Revenue Code,

provide your social security number, your

appointment can be requested. All other

Regulations, or other official guidance.

filing status, and the exact whole dollar

issues will be handled without an appoint-

•

amount of your refund. Refunds are sent

View Internal Revenue Bulletins (IRBs)

ment. To find the number of your local

out weekly on Fridays. If you check the

published in the last few years.

office, go to

status of your refund and are not given the

•

or look in the

Figure your withholding allowances using

date it will be issued, please wait until the

the withholding calculator online at

www.

phone book under United States Govern-

next week before checking back.

irs.gov/individuals.

ment, Internal Revenue Service.

•

Other refund information. To check the

•

Determine if Form 6251 must be filed by

status of a prior year refund or amended

Mail. You can send your order for

using our Alternative Minimum Tax (AMT)

return refund, call 1-800-829-1954.

forms, instructions, and publications to

Assistant.

the address below. You should receive

•

Evaluating the quality of our telephone

a response within 10 days after your request is

news by email.

services. To ensure IRS representatives give

received.

accurate, courteous, and professional answers,

•

Get information on starting and operating

we use several methods to evaluate the quality

a small business.

Internal Revenue Service

of our telephone services. One method is for a

1201 N. Mitsubishi Motorway

second IRS representative to listen in on or

Bloomington, IL 61705-6613

record random telephone calls. Another is to ask

Phone. Many services are available by

some callers to complete a short survey at the

DVD for tax products. You can order

phone.

end of the call.

Publication 1796, IRS Tax Products

DVD, and obtain:

•

Walk-in. Many products and services

Ordering forms, instructions, and publica-

•

are available on a walk-in basis.

Current-year forms, instructions, and pub-

tions. Call 1-800-TAX FORM

(1-800-829-3676) to order current-year

lications.

forms, instructions, and publications, and

•

Products. You can walk in to many post

Prior-year forms, instructions, and publica-

prior-year forms and instructions. You

offices, libraries, and IRS offices to pick up

tions.

should receive your order within 10 days.

certain forms, instructions, and publica-

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Tax Map: an electronic research tool and

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tions. Some IRS offices, libraries, grocery

Asking tax questions. Call the IRS with

finding aid.

stores, copy centers, city and county gov-

your tax questions at 1-800-829-1040.

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ernment offices, credit unions, and office

Tax law frequently asked questions.

•

Solving problems. You can get

supply stores have a collection of products

•

face-to-face help solving tax problems

Tax Topics from the IRS telephone re-

available to print from a CD or photocopy

every business day in IRS Taxpayer As-

sponse system.

from reproducible proofs. Also, some IRS

sistance Centers. An employee can ex-

•

offices and libraries have the Internal Rev-

Internal Revenue Code — Title 26 of the

plain IRS letters, request adjustments to

enue Code, regulations, Internal Revenue

U.S. Code.

your account, or help you set up a pay-

Bulletins, and Cumulative Bulletins avail-

•

ment plan. Call your local Taxpayer Assis-

Fill-in, print, and save features for most tax

able for research purposes.

tance Center for an appointment. To find

forms.

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the number, go to

Services. You can walk in to your local

•

Internal Revenue Bulletins.

tacts

or look in the phone book under

Taxpayer Assistance Center every busi-

United States Government, Internal Reve-

•

ness day for personal, face-to-face tax

Toll-free and email technical support.

nue Service.

help. An employee can explain IRS letters,

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Two releases during the year.

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request adjustments to your tax account,

TTY/TDD equipment. If you have access

– The first release will ship the beginning

or help you set up a payment plan. If you

to TTY/TDD equipment, call

of January 2010.

need to resolve a tax problem, have ques-

1-800-829-4059 to ask tax questions or to

– The final release will ship the beginning

tions about how the tax law applies to your

order forms and publications.

of March 2010.

individual tax return, or you are more com-

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TeleTax topics. Call 1-800-829-4477 to lis-

fortable talking with someone in person,

ten to pre-recorded messages covering

Purchase the DVD from National Technical

visit your local Taxpayer Assistance

various tax topics.

Information Service (NTIS) at

Center where you can spread out your

cdorders

for $30 (no handling fee) or call

•

records and talk with an IRS representa-

Refund information. To check the status of

1-877-233-6767 toll free to buy the DVD for $30

your 2009 refund, call 1-800-829-1954

tive face-to-face. No appointment is nec-

(plus a $6 handling fee).

during business hours or 1-800-829-4477

essary — just walk in. If you prefer, you

Publication 501 (2009)

Page 26

Publication 501 - Exemptions, Standard Deduction, And Filing Information - 2009 Page 26

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