Sample Interview Questions (Page 6 of 10) in pdf

Sample Interview Questions Page 6

Tell me about a time when you tried to do something and failed. Would you have done anything different?

Tell me about a situation in the past year in which you had to deal with a very upset library user or

coworker.

Describe the worst customer or coworker you have ever had and tell me how you dealt with him or her.

Leadership

Tell me about a time you had to gain the cooperation of a group over which you had little or no authority.

What did you do? How effective were you?

Describe a situation in which you had to help a subordinate solve a problem or meet an objective. What

did you do? How successful were you?

Describe a situation in which a subordinate had a performance or disciplinary problem. How did you

handle it?

How have you motivated your employees when salary incentives were not available?

Give me an example of when you felt you were able to build motivation in your coworkers and

subordinates.

Learning-Specific

What did you have to learn to be effective in your previous job? How long did it take? Which parts were

the most challenging?

Have you ever had trouble learning a new machine or procedure? How did you deal with that situation?

How did you gain the technical knowledge you needed to do your job?

Listening Skills

Have you ever had an occasion when you misunderstood someone else’s instructions? Why do you think

that happened?

Tell me about an instance from your previous job when you had to rely on verbal information from

someone else to get the job done.

How do you handle dissatisfied internal or external customers?

Organizational Cooperation

What did you do in your last job in order to be effective with your organization and planning? Be specific.

How did events in your department affect other parts of the organization?

Sample Interview Questions Page 6