Exhibit E - Incident Blanket Purchase Agreement (I-Bpa) Performance Evaluation (Page 3 of 3) in pdf

Rating Guidelines

Quality of Product or Service; Timeliness of Performance; and Business Relations

0 = Unsatisfactory 1 = Marginal 2 = Satisfactory 3 = Very Good 4 = Exceptional

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

The contractual performance of the element or sub-element contains a serious problem(s) for which the

contractor’s corrective actions appear or were ineffective.

NOTE: To justify an Unsatisfactory rating, identify multiple significant events in each category that the

contractor had trouble overcoming and state how it impacted the Government. A singular problem,

however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An

Unsatisfactory rating should be supported by referencing the management tools used to notify the

contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency

reports, or letters).

Marginal

Performance does not meet some contractual requirements. The contractual performance of the element

or sub-element being assessed reflects a serious problem for which the contractor has not yet identified

corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully

implemented.

NOTE: To justify Marginal performance, identify a significant event in each category that the contractor

had trouble overcoming and state how it impacted the Government. A Marginal rating should be

supported by referencing the management tool that notified the contractor of the contractual deficiency

(e.g., management, quality, safety, or environmental deficiency reports, or letters).

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element

contains some minor problems for which corrective actions taken by the contractor appear or were

satisfactory.

NOTE: To justify a Satisfactory rating, there should have been only minor problems, or major problems

the contractor recovered from without impact to the contract. There should have been NO significant

weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be assessed a

rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

Very Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The

contractual performance of the element or sub-element being assessed was accomplished with some minor

problems for which corrective actions taken by the contractor was effective.

NOTE: To justify a Very Good rating, identify a significant event and state how it was a benefit to the

Government. There should have been no significant weaknesses identified.

Performance meets contractual requirements and exceeds many to the Government’s benefit. The

Exceptional

contractual performance of the element or sub-element being assessed was accomplished with few minor

problems for which corrective actions taken by the contractor was highly effective.

NOTE: To justify an Exceptional rating, identify multiple significant events and state how they were of

benefit to the Government. A singular benefit, however, could be of such magnitude that it alone

constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

Source: Rating guidelines are from the CPAR Quality Checklist ( )

Exhibit E - Incident Blanket Purchase Agreement (I-Bpa) Performance Evaluation Page 3