Publication 516 - U.s. Government Civilian Employees Stationed Abroad Page 9

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You have tried repeatedly to contact the
Accessible versions of IRS published prod-
codes required if you are outside the local dial-
IRS but no one has responded, or the IRS
ucts are available on request in a variety of
ing area.
has not responded to you by the date
alternative formats for people with disabilities.
promised.
Beijing, China
(86) (10) 8531-3983
DVD for tax products. You can order
Frankfurt, Germany
(49) (69) 7535-3834
Publication 1796, IRS Tax Products
If you qualify for our help, we’ll do everything
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Paris, France
(33) (1) 4312-2555
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Current-year forms, instructions, and pub-
Overseas taxpayers also can call the IRS Phila-
every turn. We have offices in every state, the
lications.
delphia Service Center for help at (267)
District of Columbia, and Puerto Rico. Although
Prior-year forms, instructions, and publica-
TAS is independent within the IRS, our advo-
941-1000 from 6 a.m. to 11 p.m. Eastern Time.
tions.
cates know how to work with the IRS to get your
If you are in Guam, the Bahamas, U.S. Virgin
problems resolved. And our services are always
Tax Map: an electronic research tool and
Islands, or Puerto Rico, you can call the IRS at
free.
finding aid.
1-800-829-1040.
As a taxpayer, you have rights that the IRS
Tax law frequently asked questions.
Mail. For answers to technical or ac-
must abide by in its dealings with you. Our tax
count questions, you can write to:
toolkit at
can
Tax Topics from the IRS telephone re-
help you understand these rights.
sponse system.
If you think TAS might be able to help you,
Internal Revenue Code — Title 26 of the
Internal Revenue Service
call your local advocate, whose number is in
U.S. Code.
International Section
your phone book and on our website at
Philadelphia, PA 19255-0725
gov/advocate. You can also call our toll-free
Links to other Internet based Tax Re-
number at 1-877-777-4778 or TTY/TDD
search Materials.
Internet. With your personal computer
1-800-829-4059.
and modem, you can access the IRS
Fill-in, print, and save features for most tax
TAS also handles large-scale or systemic
on the Internet at IRS.gov. For more
forms.
problems that affect many taxpayers. If you
information on the website, see Internet under
know of one of these broad issues, please report
Internal Revenue Bulletins.
Services Available Inside the United States, ear-
it to us through our Systemic Advocacy Manage-
Toll-free and email technical support.
lier.
ment System at gov/advocate.
Contacting your Taxpayer Advocate. If you
Two releases during the year.
Low Income Taxpayer Clinics (LITCs).
have attempted to deal with an IRS problem
– The first release will ship the beginning
Low Income Taxpayer Clinics (LITCs) are inde-
unsuccessfully, you should contact your Tax-
of January 2012.
pendent from the IRS. Some clinics serve indi-
payer Advocate.
– The final release will ship the beginning
viduals whose income is below a certain level
The Taxpayer Advocate represents your in-
of March 2012.
and who need to resolve a tax problem. These
terests and concerns within the IRS by protect-
clinics provide professional representation
Purchase the DVD from National Technical
ing your rights and resolving problems that have
before the IRS or in court on audits, appeals, tax
Information Service (NTIS) at
gov/
collection disputes, and other issues for free or
not been fixed through normal channels. While
for a small fee. Some clinics can provide infor-
cdorders
for $30 (no handling fee) or call
Taxpayer Advocates cannot change the tax law
mation about taxpayer rights and responsibili-
1-877-233-6767 toll free to buy the DVD for $30
or make a technical tax decision, they can clear
ties in many different languages for individuals
(plus a $6 handling fee).
up problems that resulted from previous con-
who speak English as a second language. For
tacts and ensure that your case is given a com-
more information and to find a clinic near you,
Services Available
plete and impartial review.
see the LITC page on
gov/advocate
or
Outside the United States
Mail. Persons living outside the United
IRS Publication 4134, Low Income Taxpayer
States may contact the Taxpayer Ad-
Clinic List. This publication is also available by
During the filing period (January to mid-June),
vocate at:
calling 1-800-829-3676 or at your local IRS of-
you can get the necessary federal tax forms and
Internal Revenue Service
fice.
publications from U.S. Embassies and consu-
Taxpayer Advocate
Free tax services. Publication 910, IRS
lates.
P.O. Box 193479
Guide to Free Tax Services, is your guide to IRS
San Juan, PR 00919-3479
Also during the filing season, the IRS con-
services and resources. Learn about free tax
ducts an overseas taxpayer assistance pro-
information from the IRS, including publications,
gram. To find out if IRS personnel will be in your
You can also contact one of the IRS offices
services, and education and assistance pro-
area, you should contact the consular office at
grams. The publication also has an index of over
located abroad, listed earlier.
the nearest U.S. Embassy.
100 TeleTax topics (recorded tax information)
Phone. You also can call your nearest
you can listen to on the telephone. The majority
Phone. If you live outside of the United
U.S. Embassy, consulate, or IRS office
of the information and services listed in this
States, you can call the Taxpayer Ad-
listed next to find out when and where
publication are available to you free of charge. If
vocate at (787) 622-8940 in English or
assistance will be available. These IRS tele-
there is a fee associated with a resource or
(787) 622-8930 in Spanish.
service, it is listed in the publication.
phone numbers include the country and city
Publication 516 (April 2012)
Page 9

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