Form Lic 9150 - Parent Notification - Additional Children Care (Form Lic 627, Form Lic 9166, Form Lic 700, Form Lic 995a, Form Lic 9212) Page 8
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8WHAT ARE PARENTS’
RESPONSIBILITIES?
The California Department of Social Services licenses homes to provide child care, and wants you to
understand the licensing laws and the ways in which you can check the quality of care your child receives.
WHAT SHOULD PARENTS DO?
HOW TO FILE A COMPLAINT ABOUT
A FAMILY CHILD CARE HOME
Ask to see the FCC home license.
Homes caring for
children from more than one family must be licensed.
COMPLAINT PROCESS
Check the condition of the FCC home frequently. Parents
1. If you think a FCC provider is breaking the licensing laws, you
have the legal right to “drop in” at any time care is being
may file a complaint with the local licensing office. You can
provided.
find the address and telephone number in the following ways:
Know your rights as a parent by reading and keeping the
the provider’s license
Notification of Parents’ Rights form.
your copy of the Parents’ Rights Notification form
Make sure the Parents’ Rights Poster is displayed in the
home.
the telephone book under:
Watch how your child acts in the home.
STATE OF CALIFORNIA
DEPARTMENT OF SOCIAL SERVICES
Listen to what your child tells you about the care received in
COMMUNITY CARE LICENSING
the home.
OR
Talk with the provider about any problems.
Inform the
provider of anything in the home which could hurt your child.
COUNTY OF ______________________________
WELFARE OR SOCIAL SERVICES DEPARTMENT
Call or write the licensing agency if the provider fails to fix a
CHILD CARE LICENSING
hazard or if you believe your child has been harmed while in
the provider’s care. (See “How to file a complaint”)
The California Department of Social Services Community
Care Licensing Division’s website at
Ask to see the licensing reports on file in the home.
2. Call or write your local licensing office and explain your
Call or visit the licensing office and ask to look at your
complaint. Your name will remain anonymous unless you
provider’s licensing file
give us permission to use it. You will be notified of the results
Ask if there are any adults in the home that have a criminal
when the investigation is done.
background.
3. If you believe your child is being physically or sexually
abused, you should also report it to your local Police
Department or Sheriff’s Department.
PARENTS OF BABIES
SHOULD ENSURE THAT:
4. Contact the local licensing office about any issues or
questions you may have.
The baby receives good nutrition and is fed at the proper
5. To learn more about the Child Care Licensing program and
times.
services, please visit our website. There you will find child
A stimulating environment is provided.
care licensing updates, regulations, and information about
the child care advocate program.
The provider gives emotional support, and holds the child
regularly.
WHEN YOU REPORT SUSPECTED VIOLATIONS YOU NOT
The provider cares for no more than four babies.
ONLY PROTECT YOUR CHILD BUT ALSO PERFORM A
Babies are placed on their backs when put down to sleep
SERVICE TO YOUR COMMUNITY.
or nap.
WHAT THE LICENSING AGENCY DOES
Visits each FCC home before issuing a license to operate.
Does criminal background checks and child abuse index
checks on all adults in the home.
Requires tuberculosis (TB) tests of providers.
Investigates complaints.
Makes unannounced visits to the FCC home.
Denies applications and revokes licenses when necessary.
LIC 9212 (10/05)
PAGE 2 OF 2
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