Publication 560 - Retirement Plans For Small Business - 2001 Page 24

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For help with transmission problems, call the
week and use them only to measure the
Eastern part of U.S. and foreign
FedWorld Help Desk at 703 – 487 – 4608.
addresses:
quality of assistance.
Eastern Area Distribution Center
We value our customers’ opinions.
Phone. Many services are available by
P.O. Box 85074
Throughout this year, we will be surveying
phone.
Richmond, VA 23261 – 5074
our customers for their opinions on our
service.
Ordering forms, instructions, and publica-
CD-ROM. You can order IRS Publica-
tions. Call 1 – 800 – 829 – 3676 to order cur-
tion 1796, Federal Tax Products on
Walk-in. You can walk in to many post
rent and prior year forms, instructions, and
CD-ROM, and obtain:
offices, libraries, and IRS offices to pick
publications.
Current tax forms, instructions, and publi-
up certain forms, instructions, and pub-
Asking tax questions. Call the IRS with
cations.
lications. Some IRS offices, libraries, grocery
your tax questions at 1 – 800 – 829 – 1040.
stores, copy centers, city and county govern-
Prior-year tax forms and instructions.
TTY/TDD equipment. If you have access
ments, credit unions, and office supply stores
Popular tax forms that may be filled in
to TTY/TDD equipment, call 1 – 800 – 829 –
have an extensive collection of products avail-
electronically, printed out for submission,
4059 to ask tax questions or to order
able to print from a CD-ROM or photocopy from
and saved for recordkeeping.
forms and publications.
reproducible proofs. Also, some IRS offices and
Internal Revenue Bulletins.
libraries have the Internal Revenue Code, regu-
TeleTax topics. Call 1 – 800 – 829 – 4477 to
lations, Internal Revenue Bulletins, and Cumu-
listen to pre-recorded messages covering
The CD-ROM can be purchased from Na-
various tax topics.
lative Bulletins available for research purposes.
tional Technical Information Service (NTIS) by
calling 1 – 877 – 233 – 6767 or on the Internet at
Mail. You can send your order for
Evaluating the quality of our telephone ser-
The first release is available in
forms, instructions, and publications to
vices. To ensure that IRS representatives give
mid-December and the final release is available
the Distribution Center nearest to you
accurate, courteous, and professional answers,
in late January.
and receive a response within 10 workdays after
we evaluate the quality of our telephone ser-
IRS Publication 3207, Small Business Re-
your request is received. Find the address that
vices in several ways.
source Guide, is an interactive CD-ROM that
applies to your part of the country.
contains information important to small busi-
A second IRS representative sometimes
nesses. It is available in mid-February. You can
Western part of U.S.:
monitors live telephone calls. That person
get one free copy by calling 1 – 800 – 829 – 3676
Western Area Distribution Center
only evaluates the IRS assistor and does
or visiting the IRS web site at
Rancho Cordova, CA 95743 – 0001
not keep a record of any taxpayer’s name
or tax identification number.
Central part of U.S.:
Central Area Distribution Center
We sometimes record telephone calls to
P.O. Box 8903
evaluate IRS assistors objectively. We
hold these recordings no longer than one
Bloomington, IL 61702 – 8903
Page 24
Chapter 6 How To Get Tax Help

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