Compliance Inspection Report Page 9

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Item
Requirements
YES
NO
N/A
Comment / Observation
No.
Standards for Prescription Labeling, Format & Containers
77
Every prescription written in the Commonwealth must be in a prescription format that conforms to the requirements as
set forth in 105 CMR 721.020. (247 CMR 9.01 (1)) (105 CMR 721.020).
78
The pharmacist filling a written or oral prescription for a controlled substance shall package the controlled substance in a
container, affixing to the container a label displaying all required elements as set forth in 105 CMR 722.070. (247 CMR
9.01 (1)) (105 CMR 722.070)
79
When a less expensive generic drug product has been dispensed, the words "interchange" plus the generic name and
manufacturer of the product shall appear on the label.
When a less expensive brand name drug product has been dispensed, the words "interchange" plus either the generic
name and manufacturer of the product or the less expensive brand name dispensed shall appear on the label. (247
CMR 9.01 (1)) (105 CMR 722.070 (A) (B))
80
Any drug for human use that is in a dosage form intended for oral administration and that is required by Federal law to be
dispensed only on or upon an oral or written prescription of a practitioner licensed by law to administer such a drug shall
be packaged in accordance with the provisions of S 1700.15 (a), (b), and (c); unless exempted under the Poison
Prevention Packaging Act (PPPA) or; current documented patient request for non-safety closures (Best Practice).
(247 CMR 9.01 (1)) (16CFR Ch.II S 1700.14 (10))
Patient Records, Counseling, and Prospective Drug Utilization
81
A pharmacist shall conduct a prospective drug utilization review (“DUR”) before each new prescription is dispensed or
delivered to a patient or a person acting on behalf of the patient. This DUR may include a review of the patient record
and each new prescription presented for dispensing, for the purpose of promoting therapeutic appropriateness. (247
CMR 9.07 (1) (a) and (2) (a))
82
The pharmacist or pharmacist’s designee shall offer the services of the pharmacist to discuss, with all persons
presenting new prescriptions, issues that in the pharmacist’s professional judgment are deemed to be significant for the
health and safety of the patient. (247 CMR 9.07 (3) (a))
83
Counseling must be made by a pharmacist, or a pharmacy intern under the direct supervision of the pharmacist if
deemed appropriate by the pharmacist. (247 CMR 9.07 (3) (f))
Continuous Quality Improvement
84
Each pharmacy shall maintain a written copy of its CQI Program description on the pharmacy premises.
(247 CMR 15.04 (1))
85
The CQI Program description shall be readily available to all pharmacy personnel. (247 CMR 15.04 (1))
86
The CQI program shall include provisions to designate an individual or individuals responsible for monitoring CQI
Program compliance with the requirements of 247 CMR 15.00. (247 CMR 15.02 (1) (a))
87
The CQI program shall include provisions to identify and document QREs. (247 CMR 15.02 (1) (b))
88
The CQI program shall include provisions to analyze data collected in response to QREs to assess causes and any
contributing factors. (247 CMR 15.02 (1) (d))
89
The CQI program shall include provisions to use the findings of the analysis to formulate an appropriate response and
develop pharmacy systems and workflow processes designed to prevent QREs. (247 CMR 15.02 (1) (e))
90
The CQI program shall include provisions to provide ongoing education at least annually in the area of CQI to pharmacy
personnel. (247 CMR 15.02 (1) (f))
91
Each pharmacy shall maintain a record of all QREs for a minimum period of two years from the date of the QRE report.
(247 CMR 15.04 (2))
9

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