Arkansas Health Insurance Marketplace Information Technology Manager Job Description (Page 2 of 2) in pdf



Ongoing, this role will oversee and ensure technology vendor deliverables, contractual

requirements, performance guarantees, and implementation and testing milestones are met.



In addition, lead technology operations project work plans per contractual requirements;

manage change requests and requirements.



Manage vendor software solutions including developing and monitoring software

maintenance plans, and developing and ensuring adherence to contractual Service Level

Agreements (SLAs) and Key Performance Indicators (KPIs).



Support efforts to ensure that the Marketplace is prepared for federal phase gate, design, and

implementation reviews including the validation of all technology-related Center for

Consumer Information and Insurance Oversight (CCIIO) deliverables for the implementation

of Arkansas’s state-based marketplace.



Direct technology strategy and operations, including management of computer hardware and

software, telecommunications and networks.



Report to the Executive Director and Board of Directors on a regular basis—i.e., privacy and

security, solution architecture, solution integration with the Arkansas Department of

Insurance and Arkansas Department of Human Services systems, data migration, solution

testing, and auditing.



Support the transition of technology, assets and data from the federal partnership marketplace

to the state-based marketplace platform.

Qualifications and Educational Requirements:



Bachelor’s degree in Information Systems, Computer Science, Engineering or related field

required; Master’s Degree in Information Systems or Computer Science strongly preferred.



8+ years of experience managing technology and information resources



Experience providing strategic IT direction.



Proven track record in designing systems architecture and executing systems integration

projects.



Experience in managing groups of analysts and developers working on complex system

projects to meet deliverables with tight timeframes.



Ability to communicate with, and support the technological requirements for internal and

external clients. Strong operational, organizational and negotiation skills required.



Proven project management skills, including experience managing technology vendors and

vendor relations. Experience designing and monitoring technology service level agreements



Health care background and knowledge of both the public and private sectors preferred



Experience with electronic data interchange (EDI) and health care data privacy and security

preferred.



Previous experience with health insurance technology, particularly health insurance

marketplace technology is strongly preferred.



Candidate must be team player with excellent interpersonal skills and the ability to work

within a very fast-paced, newly created organization



Experience with Agile and Scrum project management and software development methods.

Please submit resumes as a .pdf to

by 5:00 pm CST on June 30, 2014 with

“Information Technology Manager” in the subject line.

Arkansas Health Insurance Marketplace Information Technology Manager Job Description Page 2

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