Information Technology Manager Job Description Template printable pdf download

ITY OF

ERES

INFORMATION TECHNOLOGY MANAGER

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the

class. Specifications are not intended to reflect all duties performed within the job

SUMMARY DESCRIPTION

Under administrative direction, directs, manages, supervises and coordinates the activities and operations

of the Information Technology Division within the Administrative Services Department including

hardware, software, network, telephone, and computer systems administration; identifies, recommends,

develops, implements, and supports cost-effective technology solutions for all aspects of the organization;

prepares bid specifications and analyzes bid proposals for computer and network equipment and software;

coordinates assigned activities with other divisions, departments, and outside agencies; and provides

highly responsible and complex administrative support to the Director of Administrative Services.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or

may be required to perform additional or different duties from those set forth below to address business needs and

changing business practices.

1. Assume management responsibility for assigned services and activities of the Information

Technology Division including designing, implementing, and administering City-wide information

technology activities; manage, upgrade, and direct the installation, operation, and maintenance of

information technology hardware and software; manage and maintain data and equipment security;

administer and provide ongoing technical support and training for City staff.

2. Manage and participate in the development and implementation of goals, objectives, policies, and

priorities for assigned programs; recommend and administer policies and procedures.

3. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures;

recommend, within departmental policy, appropriate service and staffing levels.

4. Plan, direct, coordinate, and review the work plan for information technology staff; assign work

activities, projects, and programs; review and evaluate work products, methods, and procedures; meet

with staff to identify and resolve problems.

5. Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work

with employees to correct deficiencies; implement discipline and termination procedures.

6. Oversee and participate in the development and administration of the Division’s annual budget;

participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor

and approve expenditures; implement adjustments.

7. Coordinate information technology capital improvement purchases for City departments.

8. Plan the programs and operations of the division to meet the short and long-range goals of the

Information Technology Division; oversee the operation of the division in order to implement goals

and programs.

9. Manage and provide the deployment, monitoring, maintenance, development, upgrade, and support of

all information technology systems, including servers, PC’s, operating systems, hardware, software,

Information Technology Manager Job Description Template