Employee Performance Appraisal
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3EMPLOYEE PERFORMANCE APPRAISAL
EMPLOYEE
REVIEW BY
NAME
NAME
POSITION
POSITION
TIME PERIOD OF REVIEW
DATE OF REVIEW
FROM
TO
REVIEW DUE DATE
INSTRUCTIONS TO COMPLETE EMPLOYEE REVIEW
Listed below are seven areas of performance that may be applied to all non management positions. Using the
following ratings defined, review and evaluate an employee’s performance in each of the key areas for the time
period indicated. Ratings are defined as follows:
1 = Far exceeds job standards and expectations
2 = Consistently exceeds job standards and expectations
3 = Meets the job standards and expectations
4 = Sometimes meets the job standards and expectations
5 = Overall work does not meet the minimum job standards
TECHNICAL
LEVEL
COMMENTS & EXAMPLES
Is able to perform all functions of the job identified
1
within the job description. Meets expectations in
2
regard to the quality and quantity of work
3
performed. Is knowledgeable of overall business
4
operations and programs.
5
CUSTOMER SERVICE
LEVEL
COMMENTS & EXAMPLES
Consistently provides excellent customer service
1
and practices excellent customer service skills.
2
3
4
5
COMMUNICATION
LEVEL
COMMENTS & EXAMPLES
Receives direction and feedback well from others.
1
Informs supervisors, managers and co-workers of
2
key issues as appropriate.
3
4
5
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