A Claim Form For Housing Benefit And Council Tax Support Page 20

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page 20
Notes
Notes for filling in the claim form for Housing Benefit and Council Tax Support
Filling in the form
Useful contacts
Use black ink to fill in the form. Do not use pencil. If you make a
Slough Benefits Service
mistake, just cross it out and put the right answer next to it. Do
P.O. Box 1032, Slough SL1 3UT
not use correction fluid or tape.
Tel: 01753 875348/875349
Answer No or Yes questions by putting a tick in the relevant box.
Open 08.30am to 5.30pm
If you are picking an answer from a list of answers, tick the
Monday to Friday
appropriate box again. Do not put a cross in any boxes. If you
MyCouncil
answer a question with a cross, we may have to send the form
Landmark Place, High Street, Slough
back, and this will delay the claim.
09.00am to 6.30pm Monday
If someone else fills in the form for you, there is a special space
09.00am to 5.30pm Tuesday, Wednesday and Friday
for them to sign.
10.00am to 5.30pm Thursday
09.00am to 1.30pm Saturday
Proof
Call Centre 8.00am to 7.00pm
We will need to see proof of some of the things you write about
Monday to Friday 01753 475111
on the form. There is a checklist in Part 15 of the form to help
Welfare Benefits and Debt Support Unit
you. If you are not sure whether we need to see proof of
MyCouncil, Landmark Place, High Street, Slough
something, please get in touch with us. We cannot pay you
benefit until we have seen the proof we need.
Tel: 01753 875399
Same opening times and dates as for MyCouncil,
If you need help to fill in the form
Landmark Place
If you need any help or require a home visit, please contact
Britwell Talk Shop
Customer Services at MyCouncil on 01753 475111 or visit My
73 Wentworth Avenue, Slough SL2 2DS
Council, Landmark Place, High Street, Slough. Slough Borough
Monday to Friday
Counc il’s Benefits Service, My Council and Britwell Talk Shop are
open 9.00am to 5.00pm
designated offices for receiving Housing Benefit and Council Tax
Support claim forms.
Department for Works and Pension
2a Yew Tree Road, Slough SL1 2AQ
Tel: 01753 615600
Age Concern
The Old Library, William Street, Slough SL1 1XX
Tel: 01753 822890
Cippenham Library
Elmshott Lane, Cippenham, Slough SL1 5RB
Open 10.00am to 12.45pm and 1.45pm to 4.45pm
Tuesday, Thursday and Friday
Citizens Advice Bureau
27 Church Street, Slough, Berkshire SL1 1PL
Open Monday, Wednesday and Friday 10.00am to 1.00pm
Advice line 0845 120 3712 open Monday and Friday
2.00pm to 4.00pm and Wednesday 10.00am to 1.00pm
Langley Library
Trelawney Avenue, Langley, SL3 7UF
9.30am to 5.00pm
Tuesday to Friday

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