Creating A Social Media Strategy At Tufts Page 4

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Tufts University Social Media Strategy – Purpose
The purpose of the Tufts University social media strategy is to ensure that we:
Use social media as an integral part of an overall communications strategy at Tufts
Leverage current outlets while also maintaining a clear vision for how we can continue to engage new
audiences as the landscape changes
Tell the Tufts story – stories that reflect the University's core values – and engage our audience in new
and interesting ways
Support our schools, departments and offices at Tufts in their social media endeavors by providing
guidance and best practices
Tufts University Social Media Strategy – Goals
Use a variety of social-media platforms that reach the University's various audiences to provide users
with a sense of community
Convey the key messages of the University to a broad audience
Enhance the reputation for Tufts’ social media presence as an important forum for conversations
about a range of issues
Ensure consistency in style and approaches to social media across the institution, while recognizing the
necessity to tailor tone and platforms to various constituencies
Guide and help individuals, as well as academic and administrative units, with their social media
strategies
Stay on top of trends and new technologies
When considering a new platform, perform cost-benefit analyses to determine if what is in the
interests of the for-profit companies that host the social media platforms is also in the best interest of
Tufts, noting that not every department or communications entity at the University will use every
social media platform -- nor should it.

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