Letter Of Interest Number (Page 3 of 5) in pdf

Letter of Interest Number 951-4092

Page 3

April 15, 2005

GENERAL REQUIREMENTS

The provider of the Small Claims Advisor Service shall be a member of the

California State Bar, law student, paralegal, or have training or experience in

tenant-landlord matters, consumer credit, personal injury and property damage,

consumer protection, and/or other areas commonly the subject of Small Claims'

actions, and shall be familiar with Small Claims' practice and procedure, and

current developments in the laws affecting Small Claims' cases.

Service may be provided in person, by telephone, and/or by any other means

reasonably calculated to provide timely and appropriate assistance. A number of

clients are walk-in referrals directly from the Court.

The Service shall be provided Monday through Thursday of each week of the

year, from 8:00 a.m. to 12 noon and 1:00 p.m. to 5:00 p.m., except County

holidays.

The Service shall operate in conjunction and cooperation with the Small Claims

Division of the Superior Court, but shall be administered in such a manner as to

be independent of control of the Court.

Persons providing assistance shall not appear in court as an advocate for any

party.

The provider of the Small Claims Advisor Service must be able to assist both

sides of a Small Claims' dispute, so as to avoid conflict of interest and maintain

confidentiality.

The term of the Agreement with the selected provider shall be for an initial period

of one year, beginning on or about July 1, 2005. The County shall be given the

option of renewing this Agreement for two additional one-year periods.

The amount of the Agreement between the provider and the County will not

exceed $19,140 for the 12-month period, or $1,595 per month. This amount

reflects an estimate of the fees that will be available to pay for the service during

the first year. The fees can vary from year to year, and may require an

adjustment in the level of service commensurate with an increase or decrease in

the estimated revenue from fees.

The Service will be provided to Small Claims Court litigants and potential

litigants free of charge.

The County currently provides one office, telephone service and basic office

supplies necessary to implement the service.

The Small Claims Advisor shall comply with all Federal, State, and local laws,

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Letter Of Interest Number Page 3