Change Management Plan Template Page 2

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Change Management Plan Template
 Identify the preferred media for communicating or consulting with them about the change [e.g.
sessions involving dialogue about the changes, newsletters, briefings from project team members,
frequently asked questions].
Assessment of Readiness to Change
Comment on the status of the change so far [e.g. is there a high level strategy in place that stakeholders are
already aware of and committed to that provides a framework for the change].
What elements might support the change [e.g. dissatisfaction with current processes; a workplace culture
that supports change and innovation].
Is there strong senior support for the change?
Key Change Messages
Identify about 6 key messages to convey about the change process, being upfront about gains and losses.
Consider:
 What will be gained/lost for the key stakeholder groups in the change process;
 The messages from the stakeholder perspective;
 What will be their main concerns; and
 Presenting changes in a positive light even whilst acknowledging loss.
Identify Change Elements
Structures/Processes/Responsiblities/Resources/Timeframes/Performance Measures
Consider the need for particular change support structures [e.g. a change team, super users/specialists who
are trained first and can support people in the workplace, involvement of users/key stakeholders at various
stages, change champions in the workplace].
Consider if there is a need for transitional arrangements to support and whether the introduction of the
change process needs to be staged.
What will be the impact on workloads and how will these be managed?
Develop Change Plan
Develop a change plan including performance measures [how will you know the change plan is effective?].
Ensure the plan is adequately resourced.
Include a communications plan
Actions
Who
When
Performance Measures
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