Communicating Through Email Page 7
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7Further reading
Baker, A. (2003). Email etiquette. Retrieved on June 15, 2009, from
Email%20Etiquette.pdf
Lesikar, R., Flatley, M.E., & Rentz, K. (2008). Email. Business communication – Making connections
in a digital world (11th ed.), pp. 96-109. New York: McGraw-Hill Irwin.
The OWL at Purdue (2008). OWL Materials: Email etiquette. Retrieved on June 15, 2009, from http://
owl.english.purdue.edu/owl/resource/636/01/
Chapter contributed by Peggie CHAN and LEE Gek Ling
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