Housing Benefit And Council Tax Support Claim Form Page 30
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32Claim_rev 39
17/9/09
22:25
Page 30
Help notes (continued)
• Birth, adoption or marriage certificate
About proof you need to send in
• Divorce, annulment or separation papers
You must provide all the proof we need or we will not be able
• Home Office Standard Acknowledgement Letter
to pay your benefit.
(SAL 1 or SAL 2)
We need proof of your circumstances for both you and your
Proof of identity (List B)
partner, if you have one.
If you have any adults living with you in your property who
• Rent book, card or tenancy agreement
are not boarders, lodgers, joint tenants or subtenants, you
• Credit, debit or cheque cards
must provide proof of their income and savings.
• Household bills including council tax, gas, electricity,
If you cannot send in the proof we need with your claim,
phone or water bills that you received within the last six
send in your claim form anyway and send the proof later.
months, preferably for your current address
You must send us any missing proof within one calendar
• The last two to three months of bank or building society
month of returning the claim form. We can start processing
statements or passbook
your claim but we will not be able to pay you until you send
• Life assurance policy
proof.
Rent (for private or housing-association tenancies)
You can get your original documents photocopied at Olive
Morris House or Gracefield Gardens. If you are a council
• Your current tenancy or licence agreement
tenant, you can take your claim form and proof to your local
housing office.
• A signed letter from your landlord or agent showing the
following.
If you find it difficult to leave your home and cannot get to
• Names of tenants
our offices, phone us on 0845 300 0328.
• The property address
• The name and business address of the landlord or agent
Proof of National Insurance (NI) numbers
• The rent you pay and how often you pay it
• The tenancy start date and the length of the tenancy
You must write your and your partner’s National Insurance
• Any service charges included in your rent
number, on the claim form on page 3.
• A rent declaration form filled in by your landlord
We need proof of your and your partner’s National Insurance
number and identity, unless you have already given us this
If you cannot show us any of the above documents, you
before.
must tell us why in writing.
If you or your partner do not have an National Insurance
Earnings
number, please write ‘not known’ on the claim form and tell
us why in writing. We will check your details with the
Please send us one of the following.
Department for Work and Pensions (DWP).
• Your last five payslips (if you are paid every week)
We need to see at least two documents for you and at least
• Your last two payslips (if you are paid every month)
two for your partner.
At least one of each person’s
• Your last three payslips (if you are paid every two weeks)
documents must show their National Insurance number.
• A certificate of earnings or estimated earnings form, filled
in by your employer
Your National Insurance number can normally be found
on the following documents.
State benefits, pensions, allowances or tax credits
• P45
• P60
Please send us one of the following.
• National Insurance card
• A recent award letter from the Department of Work and
• Notice letter from the DWP
Pensions, the Pension, Disability and Carers Service,
• Tax letter from HM Revenue & Customs
Jobcentre Plus or HM Revenue & Customs
• Contribution forms from HM Revenue & Customs
• A bank statement which shows the amount of benefit,
• Wage slip or payslip
pension, allowance or tax credit and date it went into your
• Current benefit book (not a Child Benefit book)
account
• The first four pages of your benefit book with current
Proof of identity (List A)
uncashed orders
You will need to provide two documents from list A below for
Personal, private or company pensions
you and your partner.
• Valid passport (from any country)
Please send us one of the following.
• Residence permit
• Your most recent payment advice slip
• Alien registration certificate
• A letter from your company pension provider
• Immigration and Nationality Directorate travel documents
• Identity card
Remember that any documents you show us should be
• Full driving licence (paper or photocard)
the originals.
• Certificate of employment from HM Forces
Lambeth Revenues and Benefits, Olive Morris House, 18 Brixton Hill, London, SW2 1RD
Page 30 of 32
Phone: 0845 300 0328
Website:
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