Project Management Plan Page 26
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47ITMA XII - Project
02/07/05
Project Management Plan
Version 2.0
5 S
P
P
UPPORTING
ROCESS
LANS
5.1 Library and Document Management Plan
The ITMA XII website will house all project related documents.
The site will be
maintained by the Document Management Team.
Only the latest version of the
Project’s documents and deliverables will be available on the website.
5.2 Risk/Issue Management Plan
Issues can originate from many sources, both internal and external to the project, can
comprise any topic or concern that may affect project scope, risk, schedule, cost,
and/or system quality or functionality, and can be resolved through action.
It is expected that the majority of issues will be day-to-day issues concerning the
internal operations of the Project. However, there may be some potential scope issues.
Scope issues typically expand project scope and therefore, have the potential of
delaying the project.
Issue status will be tracked on a regular basis at both the project and Project Sub-Team
levels by the Project Managers and Issue Coordinator. Sub-Team level issues are
escalated to the Project Manager and Issue Coordinator. Issue reporting is part of the
status reporting process. Outstanding issues are reviewed and discussed during project
team meetings or escalated immediately to the Project Manager during the meeting,
based on criticality and project impact. A documented Issues Paper will be completed
with relevant information by the originator prior to sending to the Issue Coordinator.
Resolution of each issue will occur at the lowest possible level beginning with each
Project Sub-Team Lead. Any issue that cannot be resolved at the Project Lead level will
be escalated to the Project Manager for decision and resolution per the Decision
Making Process defined in the Risk/Issue Management Plan under separate cover.
All issues will be tracked in the Issues Log by the Issue Coordinator. If the Project
Manager cannot resolve the issue, they will elevate it to the appropriate level. Issues
will only be elevated to the next level when it is determined that the scope of the issue
exceeds the Project Manager’s level of responsibility or that consensus cannot be
reached at this level.
Page 26 of 47
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