Medical Receptionist Job Description

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OIYABE
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NC
POSITION DESCRIPTION
POSITION: Medical Receptionist
SALARY RANGE:
TSS 5
WORK STATION: Bishop Clinic
SUPERVISOR: Medical Office Manager
NON-EMEMPT
QUALIFICATIONS:
1.
High School diploma or equivalent.
2. One year general office experience with computer data entry in Office Applications required.
3. Knowledge of medical terminology with insurance billing experience is a plus.
4. Must be willing to learn the proper method of patient record management from providers.
5. Must have a valid drivers license and insurable with company insurance.
6. CPR certified or certified within three months of hire.
7. Must be sensitive and possess an awareness and keen appreciation of Indian traditions, customs, and
socio-economic needs of the Indian community.
8. American Indian preference in accordance with Indian Preference Act (Title 25 US Code § 472 &
473).
DUTIES & RESPONSIBILITIES:
1. Opens and closes the Medical clinic each work day, starting computer as well as computer
shutdown at the end of the day, ensuring a neat and clean reception area.
2. Notify the answering service at the beginning and closing of each work day.
3. Assist medical patients making appointments, filling out appropriate forms, ensuring information
received is accurate and complete.
4. Route no-show patient's charts to medical providers for follow-up plans or referral as needed.
5. Answers phone, receives and routes messages to appropriate Medical staff, pulling phone-in
patients' charts for review by medical providers.
6. Keep accurate and comprehensive records of all medical patients seen daily including home visits.
7. Assist in maintaining inventory of all medical chart supplies, ordering supplies as needed.
8. Work to better improve immunization tracking system.
9. Assist Data Entry Clerk with Patient Care Component(PCC) forms entry and Pharmacy filing, when
necessary.

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