Sample Personal Injury Demand Letter Template - Slip/fall Stair Accident Page 2

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Dear Mr. de la Rue:
I was injured on January 13, 20xx in the West Hollywood Broadmart store. I fell
coming down some stairs in the women’s shoe section, where I had been
shopping. I landed on my right arm, shattering my elbow. [NOTE: Wanda
describes her elbow as “shattered” rather than simply broken, establishing the
seriousness of her injury.]
Liability
Two weeks after the accident, I had the stairs on which I fell carefully examined.
In at least four separate ways, the stairs present an unreasonable hazard to a
customer. First, the lack of handrails is a violation of law. The Los Angeles County
Building Code Section 1225 requires that all commercial sets of stairs have
handrails every 88 inches. Because this open stairway is more than 11 feet wide,
it should have had handrails on each side and one in the middle. It had no
handrails at all. At my age, 76, I always use a handrail when one is available, and
in this case a handrail would have prevented a serious fall.
Also, the county building code requires that riser heights be the same to within
one-quarter inch. The riser heights of the second and third stairs, on which I fell,
differ by a full inch (6−1÷8 inches to 7−1÷8 inches). This violation of the code
proved dangerous because when I came down the stairs, the third step down did
not meet my foot at the same point as did the previous step, throwing me off
balance. [NOTE: Wanda specifically explains why the violation of the
building code caused her accident.]
As the enclosed photographs show, the color of the carpeting contributes to the
danger. The third step is covered with the same dark red carpet as on the bottom
floor, while the platform and the first two steps down are covered in white carpet.
Looking down onto the red third step, it is difficult to see that it is a step at all
rather than the beginning of the floor. [NOTE: Photograph is explained
instead of merely included.] The third step should have been white like the
other two. And finally, display spotlights set up around the stairs shine directly
into your eyes as you come down, making it extremely difficult to see the steps
clearly.
For all these reasons, the stairs presented a hazardous condition and caused me
to fall. The building code violations alone establish the store’s liability. When the
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