Form 14157 (2012) Complaint: Tax Return Preparer Page 3

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Instructions for Form 14157, Complaint: Tax Return Preparer
General Instructions
What's New
The IRS has revised the options for the Nature of Complaint in box 11. The box for the preparer's social security number has been
removed. A box has been added to identify the relationship of the complainant to the preparer. Instructions have been added
concerning a new related form, Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit.
Purpose of Form
Use Form 14157 to file a complaint against a tax return preparer or tax preparation business.
Individuals who are paid to prepare federal tax returns must follow ethical standards and guidelines as established in Treasury
Department Circular 230. For more information on requirements for paid tax return preparers, view Circular 230 at
Other Forms You May Have To File
If a tax return preparer filed a return or altered your return without your consent and you are seeking a change to your account,
complete Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit. Submit Form 14157-A with Form 14157 along with the
documents listed in the Form 14157-A instructions. Form 14157-A provides the IRS with information and additional documents needed
to show the preparer's fraud or misconduct.
Specific Instructions
Question 1
Preparer's Professional Status - Indicate any professional credentials held, or claimed to be held, by the return preparer. An attorney is
an individual in good standing with a state bar association. A Certified Public Accountant is an individual in good standing with a state
board of accountancy. Enrolled Agent and Registered Tax Return Preparer status is granted solely by the IRS upon the individual's
demonstration of special competence in tax matters, by written examination, and after passing suitability requirements. Select Other /
Unknown if you are unsure of the preparer's status.
Questions 2 - 6
Information about the Tax Return Preparer - Provide as much of the following information as is known about the tax return preparer:
Tax preparer's name, street address, city, state, ZIP code, business name, business street address, city, state, ZIP code, telephone
number(s), email address, and website.
Questions 7 - 9
Preparer's Identification Number(s) - If known, provide the tax preparer's Electronic Filing Identification Number (EFIN), Preparer Tax
Identification Number (PTIN), and Employer Identification Number (EIN).
Question 10
Tax Year(s) - Indicate the tax year of the tax return for which the tax preparer misconduct occurred. Most individual tax returns cover a
calendar year of 12 months, January 1 through December 31. For example, you may have a tax return that was prepared in 2009, but
the tax year is 2008 because the tax return covered calendar year 2008.
Question 11
Nature of Complaint - Check all that apply to your complaint. Describe in detail the facts of your complaint in 11b. and attach additional
sheets if necessary.
Diverted Refund to Unknown Account - The copy of the return you received from the tax preparer has direct deposit information that is
not yours.
e-Filed Returns Using Non-Commercial Software or FreeFile - A paid preparer is using non-commercial software to prepare returns that
appear self prepared by the taxpayer and is not including his or her name, PTIN, or firm name. Similarly, a paid preparer is using the
“FreeFile” program to prepare and file tax returns for clients. For more information on FreeFile, visit
e-filing Using Pay Stub - The preparer filed a return electronically using a last payroll stub or a leave and earnings statement without
waiting for the official Form W-2 from the employer. Return preparers are generally prohibited from filing a return prior to receipt of
Forms W-2, W-2G, and 1099-R.
Failure to Explain Refund Anticipation Loan - The preparer failed to explain that a cash advance, fast refund, or instant refund was
actually a refund anticipation loan borrowed against an income tax refund and the related fees and interest charges.
Failure to Provide Copy of Return - A preparer did not provide a client with a copy of the return he or she prepared, and refused to
provide a copy after a request.
Failure to Remit Employment Tax Payments - A preparer did not remit employment tax funds to the IRS on behalf of a client for Forms
940, 941, 943, 944, or 945.
Failure to Return Records - A preparer did not return some or all of a client's original records.
14157
Form
(Rev. 5-2012)
Catalog Number 55242M

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