Eligible Not Participating Form
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1
2PLEASE NOTE THE FOLLOWING
WHEN SUBMITTING PROGRAM FORMS
•
Use only one of the following methods of delivery:
By Mail:
By Overnight Delivery:
ABA Retirement Funds Program
ABA Retirement Funds Program
P.O. Box 5142
30 Braintree Hill Office Park
Boston, MA 02206-5142
Braintree, MA 02184
By Email:
ProgramForms@voyaplans com
•
If you are emailing a form, DO NOT mail the original, or the transaction will be processed twice.
•
Email only one form at a time unless the forms are related and for the same participant, in the same plan.
•
Forms received in good order via e-mail by 1 p.m. Eastern time on a business day are considered to be received on that
day. Forms received electronically after 1 p.m. Eastern time will be considered to be received on the next business day.
•
Please do not “cc” any other email addresses when sending a form to the Program by email, as this causes the email
to abort.
•
The email should include a single document as an attachment, which does not require access to an external portal or link.
•
There should be no instructions in the body of the email; the form should contain any additional instructions.
FORMS THAT CANNOT BE ACCEPTED VIA EMAIL
•
If the form is being submitted to claim the assets in a deceased participant’s account, the form and a certified copy of the
death certificate must be mailed or sent by overnight delivery.
•
If spousal consent is required, and the witness is a notary, the form must be mailed or sent by overnight delivery so that
the notary seal can be confirmed.
Forms submitted in any other manner will be considered to be received “not in good order,” which may cause a delay in
processing the item.
Thank you for your cooperation so that we can best service your plan.
Note: after your email is received by the transaction processing group, you’ll receive an auto reply with a “Task” confirmation
number. If you do not receive an auto reply, please contact us. Plan Administrators should call 800.752.6313. Participants
should call 800.348.2272.
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