Sample Balanced Scorecard Template Page 2
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1
2
3Sample
B alanced
S corecard
( Basic)
Note:
t hese
a re
e xamples
o nly.
D imensions,
i ndicators
a nd
t argets
w ill
b e
t ailored
t o
y our
o wn
o rganization.
Dimension
Indicator(s)
Baseline
Target
Actual
Comments/notes
Q1
Q2
Q3
Q4
Financial
Balanced
b udget
Actual
v s.
b udget
Variance
+ /-‐5%
People
a nd
Recruitment
t argets
70%
p ositions
All
p ositions
f illed
b y
Q 3
Learning
filled
(Human
Staff
e valuations
All
s taff
e valuated
Resources)
Staff
t urnover
<10%
y ear-‐over-‐year
Staff
s atisfaction
Training
&
development
Patients
a nd
Patient
s atisfaction
Stakeholders
survey
Incident
r eports
Patient
c omplaints
Complaints
h andled
< 48
hours
#
c omplaints
2
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Parent category: Miscellaneous