Information Technology Manager Page 3
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53. Monitor and maintain technology to ensure maximum access
Main Activities
Troubleshoot all technology issues
Maintain log and/or list of required repairs and maintenance
Make recommendations about purchase of technology resources
Research current and potential resources and services
Provide network access to all staff and students
Install work stations
Connect and set up hardware
Load all required software
Provide network accounts and passwords as required
Monitor security of all technology
Install and maintain Foolproof and passwords
Input and maintain IP addresses
Advise staff of security breach and/or change in password or security status
Ensure installation of lock out programs
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
4. Perform other related duties as required during working hours
KNOWLEDGE, SKILLS AND ABILITIES
(The knowledge, skills and attitudes required for satisfactory job performance)
Knowledge
The incumbent must have proficient knowledge in the following areas:
Computer hardware and software systems and
Computer viruses and security
programs
E-mail and internet programs
Computer networks, network administration and
an understanding of the northern
network installation
economic, cultural and political
Computer troubleshooting
environment
Skills
The incumbent must demonstrate the following skills:
management and supervisory skills
effective
verbal,
presentation
and
ability to install and administer computer
listening communications skills
hardware, software and networks
effective written communications skills
team building skills
computer skills including the ability to
analytical and problem solving skills
operate
computerized
accounting,
decision making skills
spreadsheet, word-processing, graphics
Information Technology Manager
5/30/2005
Page 3
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Parent category: Business