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Information Technology Manager Page 4

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and website development programs at a

stress management skills

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highly proficient level

time management skills

Personal Attributes

The incumbent must demonstrate the following personal attributes:

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be honest and trustworthy

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be respectful

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possess cultural awareness and sensitivity

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be flexible

WORKING CONDITIONS

(The unavoidable, externally imposed conditions under which the work must be performed and which create

hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental

c o n d i t i o n s , d e m a n d s o n o n e ’ s s e n s e s a n d m e t a l d e m a n d s . )

Physical Demands

(The nature of physical effort leading to physical fatigue)

The Information Technology Manager will have to spend long hours sitting and using office

equipment and computers, which can cause muscle strain. The Information Technology Manager

will have to do some lifting of computer equipment, supplies and materials from time to time.

Environmental Conditions

(The nature of adverse environmental conditions affecting the incumbent)

The Information Technology Manager may have to manage a number of projects at one time, and

may be interrupted frequently to meet the needs and requests of clients. The Information

Technology Manager may find the environment to be busy, noisy and will need excellent

organizational and time and stress management skills to complete the required tasks.

Sensory Demands

( T h e n a t u r e o f d e m a n d s o n t h e i n c u m b e n t ’ s s e n s e s )

Sensory demands include use of the computer, which may cause eyestrain and occasional

headaches. The municipal office may be noisy and busy making it difficult for Information

Technology Manager to concentrate.

Mental Demands

(Conditions that may lead to mental or emotional fatigue)

The Information Technology Manager deals with a very stressful environment as many of the

clients are frustrated and require immediate services.

Information Technology Manager

5/30/2005

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Information Technology Manager Page 4