Standard Form for Presentation of Loss and Damage Claim
Mail
Old Dominion Freight Line, Inc
EMAIL CLAIMS TO:
Date: _______________________
To:
500 Old Dominion Way
Fax: 336-822-5494 or 336-822-5010
Thomasville, NC 27360
This claim for $______________ is made against your company for:
Shortage
Noted Damage
Concealed Damage
Theft
Other
Shipper: _____________________________
Consignee: ______________________________
Date of Bill of Lading: ___________________
Date of Delivery: __________________________
Pro or Waybill Number: __________________
Claimant's Claim Number: __________________
(if applicable)
Detailed Statement Showing How Amount of Claim is Determined
(Number and description of articles, nature and extent of loss or damage, invoice price of articles,
amount of claim, etc. ALL DISCOUNT and ALLOWANCES MUST BE SHOWN)
TOTAL AMOUNT CLAIMED:
The following documents are submitted in support of this claim (if applicable):
Original Bill of Lading
Original invoice of goods (REQUIRED) and repair
or replacement invoice(s), if applicable
Original Delivery Receipt
Other supporting documents
Company Name: ___________________________ Remit to (if different): __________________________
Attention: _________________________________Attention: _____________________________________
Mailing Address: ___________________________ Mailing Address: _______________________________
City/State/ZIP: _____________________________City/State/ZIP: _________________________________
Telephone Number: _________________________Signature: ____________________________________
FAX Number: ______________________________Email: _______________________________________
Please DO NOT fax photos! Please send your claim to the email address at the top of this form.
Photos may be
emailed or mailed to the address above. Any questions, please contact the Claims Department at 800-825-6636
or Corporate Customer Service at 800-235-5569
You have nine (9) months from the date of delivery to file a claim. Old Dominion has 30 days to acknowledge a
claim in writing and 120 days to process. Please be patient during this time.
By submitting this claim, you acknowledge that the subject shipment above is governed by the terms and
conditions of Old Dominion Freight Line, Inc.'s applicable tariff(s), available upon request and at