Housing Benefit And Council Tax Reduction Change Of Address Form Page 15
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16Changes you must tell us about
Tell us straight away if:
• people move into or out of your home, for example, a partner, children, relatives or other adults;
• any income goes up or down (this includes your income, your partner’s income, or the income of anyone else living with you);
• your tax credit changes;
• the savings or investments of anyone in the household goes up or down;
• you, or anyone living with you, become a student, go on a Youth Training Scheme, go into hospital or a nursing home, go
into prison or get, change or leave a job;
• you, or your partner, give birth or any of your children leaves school;
• your rent changes, unless you pay rent to us (this includes changes to the total amount of rent your landlord asks you to pay
and changes to things like services and fuel charges);
• you move house;
• you or your partner are going to be away from home for more than 13 weeks;
• you receive any decision from the Home Office;
• you or anyone in your home starts or stops getting benefits like Income Support, income-based Jobseeker’s Allowance,
income-related Employment and Support Allowance or Pension Credit; or
• anything else happens that might affect your benefit entitlement.
You must tell us about anything you think might affect your Housing Benefit and Council Tax Reduction. Please phone or
write to us, but remember you must also provide evidence of the change (date of change, payslips, written proof of change of
address, benefit award letters and so on). If you are receiving Housing Benefit we need to know within one month about any
change that would increase your benefit. If you tell us later, we will only increase your Housing Benefit from the Monday after
the date you told us.
We will always take into account changes that reduce your Housing Benefit from the date the change happened, not when you
tell us about the change. If we pay you too much benefit because you do not tell us about the change on time, we will normally
ask you to repay the money or we will take it from future benefit payments.
If you are entitled to a Council Tax Reduction you must tell us about any change that you might reasonably be expected to
know could affect your entitlement to Council Tax Reduction within 21 days or as soon as reasonably practical after the change
occurs.
Failure to inform us of a change could lead to a financial penalty or prosecution
How we collect and use information
We will use the information you give us on this form, and in any supporting evidence you send us, to process your claim for
Housing Benefit and Council Tax Reduction.
We may also share your information across Hackney Council departments to help us to deliver our Sustainable Community
Strategy. We will only share information needed to do this.
If you don’t want us to share information for this purpose, please call us on 0208 356 3399.
We may pass the information to other agencies or organisations such as the Department for Work and Pensions, the
Employment Service, and the HM Revenue and Custom, if the law allows this.
If you are a tenant of a social landlord we can tell your landlord if you are affected by the Benefit cap or if you are under
occupying your property so they can provide you with advice, support and assistance.
By law, we may check the information you have provided, or information someone else has given us about you, against other
information we already have. We may also ask other agencies, organisations, local authorities or government departments to
give us information they have about you to:
• make sure the information you have given us is correct;
• prevent or detect crime; and
• protect public funds.
We will not give information about you to anyone else, or use information about you for other purposes, unless the law allows
us to. For more information visit our website at
We, Hackney Council, are the data controller for the purposes of the Data Protection Act 1998.
If you want to know more about what information we have about you, or the way we use that information, you can ask.
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