Rma Request Form


RMA Request Form
Service repair policy: Products purchased through Trossen Robotics may be returned for repair or
exchange by following these steps:
1. Please review our Return Policy online to make sure return / repair is eligible
2. Call Trossen Robotics for trouble shooting tips and to obtain RMA number
- RMA number must be given by Trossen Robotics prior to any shipment
3. Return your product with copy of original receipt / invoice and RMA form to the following address:
Trossen Robotics
Attn: Warranty Repairs / Returns
2854 Hitchcock Avenue
Downers Grove, IL 60515
Prior to return please call (877) 898-1005 for RMA number
Name: _______________________________________________ Order Number: _________________________
Part No: _________________________ Product Name: ______________________________ Quantity: _______
Part No: _________________________ Product Name: ______________________________ Quantity: _______
Please check one of the following:
(All returns are subject to inspection and may be return at your expense)
Return for repair / exchange
Please ship repair / exchange to the following address (no P.O. boxes)
Name: ________________________________________________________________
Address: ______________________________________________________________
City: ____________________________ State: __________ Zip: _______________
Telephone no: __________________________________________________________
Reason for repair/exchange:
Return for refund (15% restocking fee applies)
Reason for return:
To be filled in once you have called Trossen Robotics (877) 898-1005
Tech who assisted you: __________________________________________________
Phone in date: __________________________ Trossen Robotics RMA No: ___________________________________
RMA No. valid 15 days after issuance
Leave Blank (to be filled out by Trossen Robotics):
Action: ________________________________________________________________________________________________
Result: ________________________________________________________________________________________________
Refund / Return Date: __________________________________________
Name: _________________________________


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Parent category: Life