Rma Request Form printable pdf download

RMA Request Form

Service repair policy: Products purchased through Trossen Robotics may be returned for repair or

exchange by following these steps:

1. Please review our Return Policy online to make sure return / repair is eligible

2. Call Trossen Robotics for trouble shooting tips and to obtain RMA number

- RMA number must be given by Trossen Robotics prior to any shipment

3. Return your product with copy of original receipt / invoice and RMA form to the following address:

Trossen Robotics

Attn: Warranty Repairs / Returns

2854 Hitchcock Avenue

Downers Grove, IL 60515

Prior to return please call (877) 898-1005 for RMA number

Name: _______________________________________________ Order Number: _________________________

Part No: _________________________ Product Name: ______________________________ Quantity: _______

Please check one of the following:

(All returns are subject to inspection and may be return at your expense)

Return for repair / exchange

Please ship repair / exchange to the following address (no P.O. boxes)

Name: ________________________________________________________________

Address: ______________________________________________________________

City: ____________________________ State: __________ Zip: _______________

Telephone no: __________________________________________________________

Reason for repair/exchange:

__________________________________________________________________________________________________

Return for refund (15% restocking fee applies)

Reason for return:

__________________________________________________________________________________________________

To be filled in once you have called Trossen Robotics (877) 898-1005

Tech who assisted you: __________________________________________________

Phone in date: __________________________ Trossen Robotics RMA No: ___________________________________

RMA No. valid 15 days after issuance

Leave Blank (to be filled out by Trossen Robotics):

Action: ________________________________________________________________________________________________

Result: ________________________________________________________________________________________________

Refund / Return Date: __________________________________________

Name: _________________________________

Rma Request Form