Rma Request Form
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1RMA Request Form
Name: _____________________________________
RMA# _____________________________________
(must be obtained from an RC Planet representative)
Please process a return for the enclosed items from Order #
_______________________________________
I am returning the following items:
Product ______________________________________________________________________________________
Product ______________________________________________________________________________________
Product ______________________________________________________________________________________
Product ______________________________________________________________________________________
Please issue refund to
Store Credit
Original Form of Payment (restock fee will apply)
Return Policy
You may return new and unused merchandise (with original contents and packaging) within 30 days of purchase.
Refunds to the original form of payment will be assessed a 15% restocking fee
•
Restocking fees will not apply to refunds issued as store credit.
•
Refunds are for the cost of product only. Shipping and handling fees are non-refundable.
•
RC Planet does not accept or re-sell any used products.
Items ineligible for return:
Any item that has been used
•
Kits with a broken protective seal
•
Fuel
•
Electronics- This includes any stand alone or installed electronics. If you feel that the electronics you’ve
•
purchased are defective, please refer to the manufacturers warranty coverage.
Please read our full Return Policy as shown on our website for additional details. Obtaining an RMA does not
guarantee that your return will be accepted, an RMA is used to identify the returned package.
Prepare your return package
1.
Enclose the completed RMA form.
•
Enclose the packing slip. If you don't have it you can reprint it from your account at
•
Enclose the item(s) with original product packaging.
•
Write the RMA # on the outside of the box/envelope.
2.
Send the return to the following address:
3.
RC Planet RMA # _________
9623 South 500 West
Salt Lake City, Utah 84070
You will receive an email once the items are received and the return has been processed.
4.
If you elected to receive Store Credit for your refund you will receive a gift certificate email and that
•
credit will be automatically be applied to your next order.
If you elected for a refund back to your original form of payment please allow 5-7 days for it to show
•
on your credit card or bank statement. Paypal refunds should appear on your PayPal account
within 1 business day.
Please allow for reasonable shipping time, as well as 3-5 days for our return processing time. Returns without a valid
RMA number will not be accepted.
I have read and understand the terms and conditions of the Return Policy.
__________________________________________
_____________________________________
Customer Signature
Date
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