Account Manager Cv Template
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1
2Michelle Roberts
Account Manager
PERSONAL SUMMARY
AREAS OF EXPERTISE
A hard wording self starter who has a proven ability to pick up the phone, identify
Market research
potential key clients, build relationships and close new business opportunities.
Managing Blue Chip clients
Michelle is a well organised individual who is willing to take full commercial
responsibility for issues such as; managing accounts to maximise profit, customer
Growing accounts
retention, revenue generation, base growth and tenure. She is persistent in her drive
for improvement and has an impressive track record of bringing in new business.
Face to face meetings
She currently oversees the management of over 100 corporate accounts which
generate financial transactions of over £10 million per annum. Familiar with
Process management
relationship building, she is able to maintain a good team spirit and liaise effectiv ely
Processes & procedures
with business Partners, Bankers and Accountants. Michelle is currently looking for a
suitable position with a company renowned for hiring exceptional people & for
Customer interaction
giving them unparalleled opportunities to build their careers & capabilities.
Tenacious and resilient
CAREER HISTORY
Chairing meetings
Utilities Company - Birmingham
ACCOUNT MANAGER
April 2009 - Present
Responsible for working closely with the accounts team to ensure a positive customer
experience & a maximization of revenue. In charge of increasing & maintaining
PROFESSIONAL
customer satisfaction & ensuring that the individual needs of the customer are met.
First Aid Qualified
Duties:
Offering a first class service to both potential and existing customers.
French speaker
Managing the work of account executives.
Maintaining accurate reference documentation for internal management.
German speaker
Attending trade shows, exhibitions and events.
Providing weekly metric reports to the client in line with KPIs.
Manage and develop a growing team of remote Sales Developers.
Identifying and cultivating new prospects.
Managing a portfolio of over 20 clients and up to a value of £1 million.
PERSONAL SKILLS
Construction Company - Manchester
Dealing with ambiguity
May 2008 – March 2009
ACCOUNT MANAGER
Problem solving
KEY SKILLS AND COMPETENCIES
Fast thinker
Account Management attributes
First class negotiating, selling and closing skills.
Strong knowledge of application, solution and major project selling.
PERSONAL DETAILS
Ability to learn quickly and drive new messages through customer channels.
Have the ability to sell over the phone and face to face.
Michelle Roberts
Dayjob Ltd
The Big Peg
ACADEMIC QUALIFICATIONS
120 Vyse Street
Birmingham
Birmingham North University
2005 - 2008
B18 6NF
Sales Management
BA (Hons)
T: 0044 121 638 0026
E:
Birmingham South College
2003 - 2005
W:
A Levels: Maths (B) English (A) Physic (C) Geography (A)
Driving license: Yes
– Available on request.
Nationality: British
REFERENCES
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Parent category: Business